UX Researcher II

Menlo Park, CA 94025 | Contract

Post Date: 06/04/2018 Job ID: 22255 Industry: UX Researcher Pay Rate: 86.34

We are looking for a  qualitative or mixed-methods researcher who can build empathy and understanding through their research to inform product decisions. Researchers build strong partnerships with XFN on this team, working closely with data science, PM, policy, CO, design, and eng. Experience working with sensitive or special populations is a plus. The right candidates will be excellent communicators, knowledgeable about UI design, passionate about fostering safe, trustworthy, and meaningful social ecosystems, comfortable in a flat, fast moving organization, excited to collaborate, and focused squarely on impacting the design  and well-being of users.


  • Work closely with product teams to identify research topics
  • Design studies that address both user behavior and attitudes
  • Generate insights that both fuel ideation and evaluate designs
  • Conduct research using a variety of  qualitative methods (including interviews and usability testing), and interpret analysis through the lens of UX, HCI, and social science
  • Collaborate closely with  other researchers
  • Work cross-functionally with design, product management, content strategy, engineering, data science and marketing
  • Partner with engineers, analysts, and other technical roles to create and share research

  • BA/BS degree in marketing, or a human behavior related field (HCI, Psychology, Social Science, Information Science, etc.)
  • MA / PhD preferred. Experience in applied product research
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