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Program Manager III - Partnership Operations Team
Onsite
Summary:
The Program Manager will be instrumental in driving the Partnership Operations Team's mission to ensure reliable and optimized payment processing operations across global partners, enabling seamless transactions within our ecosystem. This role involves strategic oversight and hands-on management of non-IT projects, focusing on payment systems, commerce platforms, and risk management.
Responsibilities:
Top Requisite Skills:
Ideal Candidate Profile:
Day-to-Day Activities:
Why Join Us?
Being part of the Partnership Operations Team at our company offers a unique opportunity to impact global payment operations and contribute to the overarching goal of creating seamless transaction experiences. This role allows you to leverage your strategic planning and leadership skills in a high-impact environment, working with a team dedicated to innovation and excellence in the field of payment processing and partner management. Success in this role is built on robust analytical and critical thinking skills, strong business acumen, and the ability to manage diverse programs effectively.
Pay range is $74 - $79 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.
THE PROMISES WE MAKE:
At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey.
For more information regarding our Privacy Policy, please visit crystalequation.com/privacy.
Program Manager III - Partnership Operations Team
1 Hacker Way Menlo Park, CA 94025 US
Posted: 07/26/2024
2024-07-26
2024-09-25
Job Number: 39494
Job Description
Program Manager III - Partnership Operations Team
Onsite
Summary:
The Program Manager will be instrumental in driving the Partnership Operations Team's mission to ensure reliable and optimized payment processing operations across global partners, enabling seamless transactions within our ecosystem. This role involves strategic oversight and hands-on management of non-IT projects, focusing on payment systems, commerce platforms, and risk management.
Responsibilities:
- Develop and maintain standard internal project and process documentation, managing TPA/TPRM programs and SOX control for partner portals.
- Design and implement scalable solutions to support our global partners, enhancing the efficiency and productivity of our operations.
- Investigate and provide timely and accurate responses to reported escalations across multiple channels.
- Drive continuous improvements in efficiency, productivity, and customer experience.
Top Requisite Skills:
- Experience in Ambiguous Environments: Proven track record of successfully driving projects from ideation to launch in ambiguous and dynamic settings.
- Expertise in Payment Processing Systems: Deep knowledge of core payment processing, commerce platforms, and risk systems.
- Problem-Solving and Analytical Skills: Strong ability to assess, analyze, and resolve complex issues, distilling complexity into clear and actionable solutions.
Ideal Candidate Profile:
- Passionate about advancements in payment technologies and systems.
- Demonstrated ability to influence change and drive project management initiatives within large organizations.
- Extensive experience in managing end-to-end projects or programs, particularly in non-IT fields related to financial systems and operational efficiencies.
Day-to-Day Activities:
- Collaborate closely with internal stakeholders and external partners to align project goals and ensure seamless integration of new systems and processes.
- Monitor project progress, adjusting strategies and resources as needed to meet deadlines and performance metrics.
- Lead cross-functional teams, providing guidance and feedback, and fostering an environment of continuous learning and improvement.
Why Join Us?
Being part of the Partnership Operations Team at our company offers a unique opportunity to impact global payment operations and contribute to the overarching goal of creating seamless transaction experiences. This role allows you to leverage your strategic planning and leadership skills in a high-impact environment, working with a team dedicated to innovation and excellence in the field of payment processing and partner management. Success in this role is built on robust analytical and critical thinking skills, strong business acumen, and the ability to manage diverse programs effectively.
Pay range is $74 - $79 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.
THE PROMISES WE MAKE:
At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey.
For more information regarding our Privacy Policy, please visit crystalequation.com/privacy.
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Ready to jumpstart your career in the vibrant heart of Menlo Park, California? Nestled in the bustling Silicon Valley, this dynamic region beckons with unparalleled growth opportunities and a thriving tech-centric environment. Unleash your potential in the epicenter of innovation, where companies like Facebook and Stanford University drive groundbreaking advancements. With the picturesque Stanford University, the iconic Menlo Park Caltrain station, and the bustling downtown area brimming with cafes and boutiques, this locale offers a blend of charm and modernity like no other. Explore career opportunities surrounded by the lush landscapes of nearby parks like Bedwell Bayfront Park or catch a game at the Stanford Stadium. Join us in discovering the endless possibilities that await in Menlo Park and unlock your career aspirations today!