Tracking Staff/Sr. Staff Coordinator

Santa Ana, CA 92707

Posted: 05/17/2024 Job Number: 39182

Job Description

Pay Range: $22-27/hr

Requirements/Qualifications:
•    Relevant experience in logistics (especially, ocean import) is a plus.
•    Excellent written and verbal communication skills.
•    Strong attention-to-detail, accuracy, problem-solving skills and Ability to accomplish tasks in a timely manner.
•    Computer skills: ability to understand and perform job tasks using computer programs, especially for MS Office Products (particularly excellent for Excel).
•    Excellent organizational skills.
•    Perform other duties as assigned.
•    BS or BA degree


Responsibilities: 
•    Identify various risks that can occur at the time of concluding a contract or business execution and establish alternatives to hedge them.                                
•    Resolve issues through close relationships with shipping company and execution companies (such as rail companies, trucking/drayage companies, port terminals) and secure favorable transportation resources and fares compared to competitors. This includes monitoring delivery progress from mainly ocean shipping vessels  to final delivery destinations. 
•    Making simple tools to manage regular shipment monitoring status and report to upper management, customers, and HQ 
•    Analyze data to find out the pending issues in terms of seamless movement and share with related parties to resolve the issues. 
•    Analyze and Report monthly on Key Performance Indicators (KPI's) for drayage deliveries
•    Establish delivery status report and share with customers 
•    Establish a plan for innovation tasks in regions/bases, check logistics costs, and discover cost reduction tasks.
•    Identify pending operational issues in regions/bases to establish solutions, and inspection standards for each type of logistics such as warehouse/inland transportation.
•    Establish communication channels and regular meeting session with carriers, SSL, customers, and internal departments. 
•    Perform ad-hoc reporting, as required.
•    Perform other job related duties as required

 

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About Santa Ana, CA

Ready to take the next step in your career? Explore our job opportunities in the vibrant city of Santa Ana, California, where endless possibilities await. Nestled in Orange County, Santa Ana offers a delightful blend of diverse cultures, stunning art galleries like the Bowers Museum, theaters such as the Yost Theater, and mouthwatering cuisine at the 4th Street Market. Home to the professional sports teams like the Orange County Soccer Club, this city also boasts serene parks like Santiago Park for outdoor enthusiasts. Come be a part of a community brimming with charm and growth opportunities – your dream job could be just a click away.