3PL Logistics Sales Director

Plano, TX 75075

Posted: 07/03/2024 Job Number: 39407

Job Description

Onsite position

Key Responsibilities:
  1. Sales Strategy Development:
    • Develop and implement sales strategies to achieve revenue targets and drive business growth in the logistics sector.
    • Identify market trends, customer needs, and competitive offerings to inform sales strategies and tactics.
  2. Team Leadership and Management:
    • Manage the sales team, providing guidance, coaching, and support to maximize performance and productivity.
    • Set clear sales targets and objectives, monitor performance, and provide regular feedback and performance evaluations.
    • Provide training and development opportunities for the sales team to enhance their skills and performance.
  3. Client Relationship Management:
    • Establish and maintain strong relationships with key clients, understanding their business needs and requirements.
    • Act as the primary point of contact for client inquiries, concerns, and escalations, ensuring timely and effective resolution.
  4. New Business Development:
    • Identify and pursue new business opportunities in the logistics industry, including potential clients and market segments.
    • Develop and nurture leads through networking, cold calling, and other prospecting activities.
  5. Sales Process Oversight:
    • Oversee the entire sales process from lead generation to contract negotiation and closing, ensuring compliance with company policies and procedures.
    • Collaborate with internal teams, including operations, customer service, and finance, to ensure seamless service delivery and customer satisfaction.
  6. Proposal and Contract Management:
    • Prepare and present proposals, pricing quotes, and contracts to prospective clients, negotiating terms and conditions to secure new business.
    • Ensure all contracts are accurately documented, executed, and maintained in accordance with company standards.
    • Collaborate closely with the product/pricing/legal team and overseas partners to ensure the accuracy of quotes and proposals.
  7. Sales Performance Analysis and Reporting:
    • Analyze sales performance metrics, including revenue, pipeline, and conversion rates, to identify areas for improvement and inform strategic decision-making.
    • Prepare regular sales reports and presentations for senior management, sales performance, highlighting achievements, challenges, and opportunities.
  8. Sales Team Goal and KPI Management:
    • Establish sales goals and key performance indicators (KPIs) for the sales team, aligning with overall company objectives and targets.
    • Monitor individual and team performance against sales goals and KPIs, providing coaching and support to help team members achieve targets.
  9. Market Research and Competitive Analysis:
    • Conduct market research and competitive analysis to stay informed of industry trends, market developments, and competitor activities.
    • Use insights to adjust sales strategies and positioning to maintain a competitive edge in the market.
  10. Customer Satisfaction and Retention:
    • Monitor customer satisfaction levels and proactively address any issues or concerns to ensure high levels of customer retention.
    • Work closely with the customer service team to deliver exceptional service and exceed customer expectations.
  11. Industry Networking and Representation:
    • Represent the company at industry events, conferences, and networking functions to build brand awareness and expand the company's presence in the logistics sector.
    • Cultivate relationships with industry stakeholders, including partners, associations, and regulatory bodies.

  • Bachelor’s degree required in business administration, sales, marketing, or a related field. A master’s degree is preferred.
  • Minimum of 10 years of experience in sales, with a proven track record of success in the logistics industry.
  • Minimum of 4 years of previous experience in a leadership or managerial role, with demonstrated ability to lead and motivate a sales team.
  • Minimum of 4 years of experience of working with the top global 3PL Logistics companies.
  • Strong understanding of logistics operations, supply chain management, and transportation industry trends.
  • Possess a thorough understanding of the domestic and international transportation industry (trucking, air and ocean modes)
  • Proven track record in sales, prospecting, and developing accounts.
  • Excellent communication and interpersonal skills, with the ability to build and maintain relationships with clients and internal stakeholders.
  • Familiar with digital freight forwarder platforms and processes.
  • Proficiency in sales management software, CRM systems, and Microsoft Office Suite (Word/Excel/Powerpoint)
  • Strategic thinker with the ability to develop and execute sales strategies to achieve business objectives.
  • Results-oriented mindset with a focus on driving revenue growth and exceeding sales targets
  • Ability to build trustworthy relationships with customers at all levels (C Level, Managers, Staff)
  • Ability to travel up to 30% as needed to meet with clients, attend industry events, and represent the company.

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About Plano, TX

Looking for exciting job opportunities in the Plano, Texas area? Discover your next career move in this vibrant city nestled in the heart of the Lone Star State. Plano offers a perfect blend of urban conveniences and natural beauty, with a booming economy and a welcoming community. With renowned companies calling Plano home, including Toyota and Liberty Mutual, endless growth opportunities await. Explore the thriving arts scene at the ArtCentre of Plano, catch a live performance at the Courtyard Theater, or indulge in the unique flavors of Tex-Mex cuisine at local eateries. With easy access to parks like Arbor Hills Nature Preserve and exciting attractions like Legacy West, Plano gives you a perfect work-life balance. Join us in Plano and unlock a world of possibilities for your career!