Business Analyst I

Menlo Park, CA 94025

Posted: 11/13/2018 Employment Type: Contract Industry: Business Analyst Job Number: 23239

Job Title: Business Analyst I

Duties:
  • Support the Infrastructure Business Operations Support team by analyzing asset data, proposing process improvement and driving system enhancements for Facebook asset management.
  • Monitor task queue (ticketing system) and provide operational/system support to remote users. Conduct root cause analysis for tasks received and resolve data synchronization issues through adjusting inventory transactions.
  • Drive weekly team output while select side project based on interest and business need.
  • Pull data query from asset management system, 3rd party vendor database and other data sources and convert into story-telling charts/graphs for root cause analysis or process improvement opportunities.
  • Assist in solution testing, debugging and documentation and system issue support.

 

Skills:
  • Strong knowledge of inventory management systems (ERP or MRP - Oracle/SAP/NetSuite)
  • Ability to use VLOOKUP, pivot table and other functions in Microsoft Excel proficiently.
  • Ability to gather data from multiple sources and compile it into a user-friendly format, ensuring it meets customer needs
  • Ability to develop new reporting based on an in-depth understanding of customer needs o Project or intern experience in inventory control or material management.
  • Experience in monitoring large task queue and supporting help desk/support ticketing or similar system.

 

Education:

Bachelor' s degree in business administration, supply chain management, operations, economics, or computer science
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