Business Analyst I

Menlo Park, CA 94025

Posted: 04/29/2019 Employment Type: Contract Industry: Business Analyst, Technical Support Job Number: 24238

Support the Infrastructure Business Operations Support team by analyzing asset data, proposing process improvement and driving system enhancements for asset management.

oMonitor task queue (ticketing system) and provide operational/system support to remote users.Conduct root cause analysis for tasks received and resolve data synchronization issues through adjusting inventory transactions.

o Drive weekly team output while select side project based on interest and business need.

o Pull data query from asset management system, 3rd party vendor database and other data sources and convert into story-telling charts/graphs for root cause analysis or process improvement opportunities.

o Assist in solution testing, debugging and documentation and system issue support.

Skills:

Strong knowledge of inventory management systems (ERP or MRP - Oracle/SAP/NetSuite)

o Ability to use VLOOKUP, pivot table and other functions in Microsoft Excel proficiently.

o Ability to gather data from multiple sources and compile it into a user-friendly format, ensuring it meets customer needs

o Ability to develop new reporting based on an in-depth understanding of customer needs

o Project or intern experience in inventory control or material management.

o Experience in monitoring large task queue and supporting help desk/support ticketing or similar system.

Education: Bachelors degree in business administration, supply chain management, operations, economics, or computer science.
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