Business Analyst III

Menlo Park, CA 94025

Posted: 12/07/2018 Employment Type: Contract Industry: Business Analyst Job Number: 23340

Business Analyst III
  • Work in operations project team for analyzing data, identifying opportunities for process improvement, and driving system enhancements for  network operations.
  • Drive weekly team output while select side project based on interest and business need.
  • Pull data query from asset management system, HR table, 3rd party vendor database and other data sources and convert into story-telling charts/graphs for root cause analysis or process improvement opportunities.
  • Able to run SQL queries, data extract and automation opportunities for project team to improve efficiency.
  • Assist in solution testing, debugging and documentation and system issue support.
  • Able to build Tableau dashboard and provide business analysis on trend, proposals and insights for output gain and provide information for management for decision making.

Skills: Required Skills
  • Comfortable getting up to speed independently with the diverse data sources used
  • Ability to run SQL queries to facilitate oversight of business operations
  • Expert in Tableau (3+ years) including an ability to ' reverse engineer' complex workbooks/data pipelines and take over development
  • Expert level Microsoft Excel proficiency (Lookups, Pivot Tables, etc)
  • Can gather data from multiple sources and compile it into an easy to understand insight
  • Ability to propose and/or develop new reporting based on an in-depth understanding of customer need

Preferred Skills
  • Prior experience or exposure to large scale 24x7x365 break-fix operations team
  • Basic working knowledge of networking: OSI Layers, Switches vs Routers, TCP, BGP, etc

Education: Bachelors degree in engineering, industrial engineering, supply chain management, business or economics majors.
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