Client Solutions Manager

Menlo Park, CA 94025

Posted: 11/16/2018 Employment Type: Contract Industry: Coordinator, Marketing Job Number: 23258

Client Solutions Manager function in managing day to day operational tasks, such as:

Provide answers to product questions and assist in product/tools education

Provide troubleshooting support to resolve issues by investigating issue and managing troubleshooting process

Identify optimization opportunities

Manage account creation process

Submit and manage operational requests 

Assist in RFP process

Assist reporting needs

Travel to LA office (1-2 times per month)

Skills:

Ability to communicate, collaborate and work effectively on a team

High intellectual curiosity and hunger to learn in ambiguous environment

Excellent written and vertical communication

Proven ability to be able to manage multiple work streams at a time with high attention to detail

Advanced Excel skills and experience working with data preferred

Strong passion for problem solving and customer service

Passion for Facebook and general knowledge of advertising industry

Education:

BA/BS degree preferred

3+ years experience in digital media industry preferred
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