Client Solutions Manager

Menlo Park, CA 94025

Posted: 03/04/2019 Employment Type: Contract Industry: Marketing Job Number: 23832

Client Solutions Manager function in managing day to day operational tasks, such as:
Provide answers to product questions and assist in product/tools education
Provide troubleshooting support to resolve issues by investigating issue and managing troubleshooting process
Identify optimization opportunities
Manage account creation process
Submit and manage operational requests with  team
Assist in RFP process
Assist reporting needs

Skills:

Ability to communicate, collaborate and work effectively on a team
High intellectual curiosity and hunger to learn in ambiguous environment
Excellent written and vertical communication
Proven ability to be able to manage multiple work streams at a time with high attention to detail
Advanced Excel skills and experience working with data preferred
Strong passion for problem solving and customer service
Passion for Facebook and general knowledge of advertising industry

Education:

BA/BS degree preferred

3+ years experience in digital media industry preferred
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