Client Solutions Manager

San Francisco, CA 94105

Posted: 09/30/2019 Employment Type: Contract Industry: Customer Support, Marketing Job Number: 25260

Job Title: Client Solutions Manager

Duties:

Client Solutions Manager function in managing day to day operational tasks, such as:
  • Provide answers to product questions and assist in product/tools education
  • Provide troubleshooting support to resolve issues by investigating issue and managing troubleshooting process
  • Identify optimization opportunities
  • Manage account creation process
  • Submit and manage operational requests with GSS team
  • Assist in RFP process Assist reporting needs

 

Skills:
  • Ability to communicate, collaborate and work effectively on a team
  • High intellectual curiosity and hunger to learn in ambiguous environment
  • Excellent written and vertical communication
  • Proven ability to be able to manage multiple work streams at a time with high attention to detail
  • Advanced Excel skills and experience working with data preferred
  • Strong passion for problem solving and customer service
  • Passion for Facebook and general knowledge of advertising industry

Education:
  • BA/BS degree preferred
  • 3+ years experience in digital media industry preferred

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