Crystal Equation
http://cdn.haleymarketing.com/templates/61283/logos/crystalequation-socialmedia.png
https://www.crystalequation.com
https://www.crystalequation.com
true
Communications Specialist III
Onsite
Summary:
Our company is looking for a business communications contractor to support its customer advocacy and proactive storytelling. Successful candidates will have experience working cross functionally with sales, product and marketing stakeholders to tell customer stories in owned content and earned media opportunities. A candidate who has experience in the advertising industry or in a customer marketing role is preferred.
The successful candidate will be able to build relationships with businesses and our account teams to source, develop and land compelling customer stories that demonstrate how our tools are helping businesses grow. Applicants should have strong examples of building cross-functionality relationships, including with sales and product stakeholders, and experience working directly with customers to share their success stories publicly. Candidates will also help project manage product launch moments around industry events in partnership with the broader communications team.
The position is based at one of our office locations in San Francisco or New York.
Responsibilities:
Minimum Qualifications:
Preferred Qualifications:
Pay range is $51 - $56 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.
THE PROMISES WE MAKE:
At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey.
For more information regarding our Privacy Policy, please visit crystalequation.com/privacy.
Communications Specialist III
181 Fremont Street San Francisco, CA 94105 US
Posted: 12/18/2025
2025-12-18
2026-02-21
Job Number: 41685
Job Description
Communications Specialist III
Onsite
Summary:
Our company is looking for a business communications contractor to support its customer advocacy and proactive storytelling. Successful candidates will have experience working cross functionally with sales, product and marketing stakeholders to tell customer stories in owned content and earned media opportunities. A candidate who has experience in the advertising industry or in a customer marketing role is preferred.
The successful candidate will be able to build relationships with businesses and our account teams to source, develop and land compelling customer stories that demonstrate how our tools are helping businesses grow. Applicants should have strong examples of building cross-functionality relationships, including with sales and product stakeholders, and experience working directly with customers to share their success stories publicly. Candidates will also help project manage product launch moments around industry events in partnership with the broader communications team.
The position is based at one of our office locations in San Francisco or New York.
Responsibilities:
- Source, develop and land customer success stories in owned content (blogs and social content).
- Cultivate proactive pitch ideas for press and maintain steady drumbeat of press outreach for customer success stories.
- Write content such as social posts, blogs, pitches, and other creative materials that evangelize various announcements and milestones.
- Develop communications plans for product launch moments and ensure customer advocates are included to bring the product impact to life.
- Project manage the pipeline of customer advocates globally, ensuring we are sourcing and preparing new success stories ahead of launch moments.
- Manage measurement and reporting for our global advocacy program and proactively provide weekly status updates.
- Support launch moments with event logistics and press outreach.
- Work with teams across the company including social, marketing, product, research, and legal.
- Build and maintain deep relationships with press, influencers and other external stakeholders.
Minimum Qualifications:
- 5-8 years of experience in business communications, digital and/or product communications, or in a customer marketing role
- Bachelor's degree in Communications, English or related field
- Experience in program and project management
Preferred Qualifications:
- Passionate about the advertising industry and its impact on businesses of all sizes.
- Proven success executing impactful, creative communications and social programs
- Experience in financial, business and/or advertising PR
- Collaborate across multiple functions including sales, product, marketing, and more on communications plans
Pay range is $51 - $56 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.
THE PROMISES WE MAKE:
At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey.
For more information regarding our Privacy Policy, please visit crystalequation.com/privacy.
Meet Your Recruiter
Share This Job:
Related Jobs:
Login to save this search and get notified of similar positions.About San Francisco, CA
Ready to take your career to new heights? Explore job opportunities around the bustling city of San Francisco, California. Known for its vibrant tech scene, picturesque views of the Golden Gate Bridge, diverse culinary offerings like the famous clam chowder in sourdough bread bowls at Fisherman's Wharf, and the artistic vibe of the iconic street art at Clarion Alley. Work-life balance flourishes with easy access to outdoor adventures like hiking in Muir Woods, catching a Giants game at Oracle Park, or browsing through the exhibits at the San Francisco Museum of Modern Art. Join us in San Francisco and discover the endless possibilities this innovative and charming city has to offer.