Content Strategist - 4

San Francisco, CA 94103

Posted: 10/07/2019 Employment Type: Contract Industry: Content Writer / Content Manager Job Number: 25317

The Core Host content strategy team in San Francisco is looking for an experienced content strategist for temporary help with projects to grow our host community using organic channels. As a product content strategist, you’ ll work with design and product partners to provide clear, accurate content to educate potential hosts and inspire them to host with our platform. That means developing the right value props for hosting that addresses barriers and highlights motivators, across multiple touchpoints including host-facing landing pages and our List Your Space (LYS) flow. While this is a temporary role, it will give you insight into potential full-time roles at our company.

Responsibilities:
  • Offer a content strategy perspective throughout the product development process, and influence strategic decisions across and within products to improve the overall experience and ensure consistency across platforms
  • Work with cross-functional partners to drive consensus across teams and advocate for solutions that balance the needs of our hosts with our business goals
  • Define the content strategy for a given product and write clear and concise content across multiple touchpoints (including our host landing pages, List Your Space flow (LYS), guest entry points, and more)
  • Help hosts feel empowered, carefully considering tone and writing content that’ s consistent with our voice and standards (and host-specific guidelines)
  • Work with other content strategists to maintain and evolve guidelines
  • Develop content frameworks, product narratives, and other deliverables that explain your recommendations and help people understand the practice of content strategy
  • Approach all of your work with a global mindset, advocate for designs and language that internationalize well, and work with our translations team to improve quality
  • Share your work with other content strategists, provide feedback on their work, and contribute to the team through mentoring, onboarding or recruiting

Requirements:
  • 3+ years of experience in content strategy
  • Experience writing content for web/mobile products
  • Experience writing marketing copy preferred
  • Excellent writing and editing skills
  • Solid understanding of user experience design principles and interaction patterns
  • Proven ability to collaborate successfully with cross-functional partners
  • Ability to work independently in a fast-paced environment
  • Passion for our mission and deep empathy for our diverse community
  • Portfolio of writing samples

Krista Stillmunkes

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