Crystal Equation
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Content Strategist III
Remote
Summary:
We're seeking an experienced Content Strategist III to develop content evaluation guidelines that empower content reviewers to assess content quality, consistency, and policy alignment at scale. As part of the Product Data Operations team, you'll play a critical role in bridging product strategy with human annotation workflows, enabling high-quality data that powers AI products and experiences.
The ideal candidate has a strong content strategy background, experience in creating human labeling guidelines, and a deep understanding of content evaluation methodologies. Experience working with UX Research teams to design, test, and refine survey questions is highly preferred. If you're passionate about shaping scalable systems that improve content quality and have a knack for turning ambiguous policies into actionable frameworks, we'd love to hear from you.
Responsibilities:
Define Evaluation Criteria
Establish clear, objective, and measurable evaluation criteria aligned with product goals, brand voice, and quality standards.
Design labeling decision tree questions that are concise, comprehensive, unbiased, and enable reviewers to conduct data annotation accurately & timely
Iterate on evaluation frameworks based on reviewer feedback, reviewer performance data, and stakeholder input.
Stakeholder Collaboration
Work closely with content reviewers, product, and product data operations teams to ensure guidelines meet their needs.
Provide training and support to content reviewers on the evaluation guidelines.
Gather feedback from stakeholders to iterate on and improve the guidelines.
Data Analysis & Reporting
Develop metrics to measure content quality and consistency.
Analyze content evaluation data to identify trends, bottlenecks, and areas for guideline improvement.
Build reporting frameworks to communicate performance insights and guideline effectiveness to stakeholders.
Continuous Improvement
Stay informed on emerging content moderation trends, AI advancements, and UXR best practices.
Design research studies that measure how guideline changes impact reviewer accuracy and content quality outcomes.
Advocate for inclusive and culturally sensitive evaluation criteria across global content pipelines.
Required Skills:
Preferred Skills:
Pay range is $42 - $47 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.
THE PROMISES WE MAKE:
At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey.
For more information regarding our Privacy Policy, please visit crystalequation.com/privacy.
Content Strategist III
Posted: 04/02/2025
2025-04-02
2025-05-30
Job Number: 40506
Job Description
Content Strategist III
Remote
Summary:
We're seeking an experienced Content Strategist III to develop content evaluation guidelines that empower content reviewers to assess content quality, consistency, and policy alignment at scale. As part of the Product Data Operations team, you'll play a critical role in bridging product strategy with human annotation workflows, enabling high-quality data that powers AI products and experiences.
The ideal candidate has a strong content strategy background, experience in creating human labeling guidelines, and a deep understanding of content evaluation methodologies. Experience working with UX Research teams to design, test, and refine survey questions is highly preferred. If you're passionate about shaping scalable systems that improve content quality and have a knack for turning ambiguous policies into actionable frameworks, we'd love to hear from you.
Responsibilities:
- Develop Content Evaluation Guidelines
- Translate product strategy, content policies, and research insights into structured content labeling guidelines for human annotators.
- Collaborate with Product, UX Research, and Product Data Operations (PDO) teams to identify content quality issues and define labeling requirements.
- Write clear, comprehensive guidelines that enable consistent content evaluation across large-scale annotation pipelines.
Required Skills:
- 3+ years of experience in content strategy, content operations, or a related field.
- Proven track record of developing and implementing content evaluation guidelines.
- Excellent communication, collaboration, and project management skills.
- Strong analytical and problem-solving skills with Excel.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Experience with content management systems (CMS)
- Bachelor's degree in English, Communications, Journalism, or a related field.
Preferred Skills:
- Experience with generative AI tools and applications.
- Knowledge of SEO principles and how they impact content evaluation.
- Certification in content strategy or a related field.
- Experience working with global teams and adapting guidelines for different regions and cultures.
Pay range is $42 - $47 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.
THE PROMISES WE MAKE:
At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey.
For more information regarding our Privacy Policy, please visit crystalequation.com/privacy.