Data Operations Program Manager

Redmond, WA 98052

Posted: 03/07/2024 Job Number: 38789

Job Description


Data Operations Program Manager


Summary:

At our company, we are developing the future of virtual and augmented reality. As a Data Operations Program Manager, you will be a critical member of an internal data team working directly with an AI research team. You’ll ensure that all the operational needs of the research team are met to enable our ambitious research programs to succeed. You will need a blend of project management and operations acumen to collaborate cross-functionally. To be successful, you will be eliminating barriers to your team's success, clearly communicating their work to all stakeholders, and ensuring tactical progress is made towards team goals.

Ideal team members are adaptable and resilient, eager to attack unfamiliar problems with curiosity and tenacity, and able to use a light touch to find ways to help the team be more efficient. Our team consists of varying levels of experiences and backgrounds. Relevant experience is important, but ultimately less so than your abilities. This is an onsite position based in our Redmond, WA location.

This role will work closely with Technical Program Managers, Research Coordinators, Research Scientists, and Research Assistants.

Responsibilities:
  • Vendor Management, including setting up and managing new and existing vendor engagements.
  • Lab Management, including building mechanisms for improved space tracking and working with partners to deploy lab networks in our existing spaces.
  • Device Management and Deployment, including device tracking for both in-lab and at-home data collection studies, procurement of new devices, shipping and distribution of prototypes, and working with security partners to properly maintain devices.
  • Approvals, including tracking mechanisms for necessary internal and external approvals to make sure we are good stewards of data.
  • Communication Support, including report writing, maintaining team records, and updating internal websites.

Minimum Qualifications:
  • 3+ years of project management, operational support, data collection management experience, or other relevant experience.
  • 1+ years experience working with networks, hardware and/or software infrastructure
  • Excellent communication skills, problem solving skills and attention to detail.
  • Interpersonal skills, including relationship building and collaboration within a diverse, cross-functional team.
  • Track record of operating independently, demonstrating creativity, being detail-oriented, and delivering results in a highly organized manner.

Preferred Qualifications:
  • Demonstrated experience with human subjects research, data collection, lab management, research support, or operations management in ambiguous environments.
  • Demonstrated experience managing data systems within cross functional engineering and research teams.
  • Experience managing multiple complex workflows and projects simultaneously.
  • Bachelor’s degree in psychology, human-computer interaction, computer science, business administration, or related field.

 

Pay range is $35 - $40 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

THE PROMISES WE MAKE:

At Crystal Equation, we empower people and advance technology initiatives by building trust.  Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start.  We will serve to empower you along the way and provide the path for your professional journey.

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About Redmond, WA

Discover exciting job opportunities in the vibrant Redmond, Washington area! Nestled in the scenic Pacific Northwest, Redmond offers job seekers a unique blend of tech innovation, outdoor recreation, and cultural charm. Known as the "Bicycle Capital of the Northwest," Redmond boasts an extensive network of bike trails perfect for exploring the stunning Cascade Mountains. With nearby attractions like the iconic Space Needle in Seattle, the picturesque wineries in Woodinville, and the world-renowned Museum of Glass in Tacoma, there's no shortage of adventures to be had. Whether you're drawn to the bustling tech scene with companies like Microsoft and Nintendo, or craving a taste of the local cuisine at the Food Truck Roundup, Redmond has something for everyone. Join us in experiencing the dynamic opportunities and endless possibilities that await in this thriving region!