Crystal Equation
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 Responsibilities:
•    Manually Upload PODs to TMS to assist carriers as needed
•    Validate that the PODs uploaded to TMS are signed by receivers and that it is the correct document for that shipment
•    Verify the PODs are transferring correctly from TMS to SAP.
•    Identify deliveries with Over, Short or Damaged [OSD] notations on the POD and report to CSR team
•    Summarize issues or exceptions and remark in our TMS system
•    In depth understanding of our process for carrier education purposes
•    In depth understanding of logistics industry’s standards and best practices
•    Advise Team Leader of all current issues and exceptions
Requirements/Qualifications:
•    Supply Chain Planner/Specialist or Logistics Industry prior work history is preferred
•    Competent with Microsoft Office Suite, particularly Excel (vlookups and pivot tables)
•    Clear and concise communication skills
•    A good attitude and ability to manage assignments independently Â
•    Ability to thrive in a high volume environment while still maintaining accuracy
•    Prioritization, able to shift focus to urgent issues while not falling behind on routine duties
•    Able to learn new systems quickly and adapt to abrupt changes
•    Well organized and good follow up skills
•    Detail oriented, able to sense urgency and know when to escalate for assistance
•    Can create and maintain professional relationships with customers and carriers
•    High School DiplomaÂ
•    Any Work Experience Â
Pay range is $18 - $23 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.
THE PROMISES WE MAKE:
At Crystal Equation, we empower people and advance technology initiatives by building trust. Â Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. Â We will serve to empower you along the way and provide the path for your professional journey.
For more information regarding our Privacy Policy, please visit crystalequation.com/privacy.
Document Specialist (POD)
3033 W. President George Bush Hwy, Suite 250 West Plano, TX 75075 US
Posted: 06/04/2025
2025-06-04
2025-07-18
Job Number: 40813
Job Description
 Responsibilities:
•    Manually Upload PODs to TMS to assist carriers as needed
•    Validate that the PODs uploaded to TMS are signed by receivers and that it is the correct document for that shipment
•    Verify the PODs are transferring correctly from TMS to SAP.
•    Identify deliveries with Over, Short or Damaged [OSD] notations on the POD and report to CSR team
•    Summarize issues or exceptions and remark in our TMS system
•    In depth understanding of our process for carrier education purposes
•    In depth understanding of logistics industry’s standards and best practices
•    Advise Team Leader of all current issues and exceptions
Requirements/Qualifications:
•    Supply Chain Planner/Specialist or Logistics Industry prior work history is preferred
•    Competent with Microsoft Office Suite, particularly Excel (vlookups and pivot tables)
•    Clear and concise communication skills
•    A good attitude and ability to manage assignments independently Â
•    Ability to thrive in a high volume environment while still maintaining accuracy
•    Prioritization, able to shift focus to urgent issues while not falling behind on routine duties
•    Able to learn new systems quickly and adapt to abrupt changes
•    Well organized and good follow up skills
•    Detail oriented, able to sense urgency and know when to escalate for assistance
•    Can create and maintain professional relationships with customers and carriers
•    High School DiplomaÂ
•    Any Work Experience Â
Pay range is $18 - $23 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.
THE PROMISES WE MAKE:
At Crystal Equation, we empower people and advance technology initiatives by building trust. Â Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. Â We will serve to empower you along the way and provide the path for your professional journey.
For more information regarding our Privacy Policy, please visit crystalequation.com/privacy.
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