Finance Associate II

Remote, NC 27709

Posted: 05/15/2023 Job Number: 37417

Job Description

Pay range is $31 - $37 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

At Crystal Equation, we empower people and advance technology initiatives by building trust.  Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start.  We will serve to empower you along the way and provide the path for your professional journey.

Finance Associate II

The main function of a finance associate is to compute, classify, and record numerical data to keep financial records complete. A typical finance associate is responsible for a wide range of technology and can work in areas closely related to computers.

  • Responsible for managing incoming tickets, and ensuring tickets are addressed within established service level agreements (SLAs)
  • Research and respond to employee payroll-related questions and issues timely
  • Develop positive working relationships with business stakeholders and external vendors to resolve issues
  • Partner and train Tier 1 team on payroll items related to tickets and liaise with them regularly
  • Escalate issues timely and appropriately
  • Understand and adhere to established company policies
  • Data review on incoming tickets to identify trends quickly and get in front of employee questions
  • Help with projects to ensuring effective employee-facing communications
  • Verbal and written communication skills, attention to detail, and critical thinking.
  • Ability to work remotely and independently managing one’s time.
  • Ability to apply accounting and mathematical principles to work as needed.
  • Knowledge of federal, state, and company policies, procedures and regulations as related to accounting.
  • Previous experience with computer applications, such as Microsoft Suite (Word, Excel, Outlook and PowerPoint)
Preferred Qualifications:
  • Bachelor’s degree or equivalent work experience
  • FPC/CPP certification a plus
  • Basic to a comprehensive knowledge of payroll
  • Experience with Workday and Salesforce Service Cloud
  • Experience writing SOPs and Knowledge Articles for tier 1 environment

Meet Your Recruiter

Krista McIlwaine

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