IT Support Manager - 3

San Francisco, CA 94103

Posted: 08/01/2019 Employment Type: Contract Industry: Program- Project Manager Job Number: 24886

Job Title: IT Support Manager - 3

Duties:

Ops Service Manager:
  • Manages the Operations support service providers, ensures the operation is in accordance with the Statement of Work, established procedures and practices.
  • Monitors performance of support teams, reviewing response times, problem logs, and trends in problems reported.
  • Recommends strategies and enhancements to increase  Support Services  productivity.
  • Manages onboarding and offboarding of service provider personnel.

 

Skills:
  • IT Operations  management
  • Strategy and Planning
  • Program Management
  • Project Management
  • Service Delivery Management

 

Education: College Degree

Krista Stillmunkes

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