Inbound Freight Forwarding Management (SL HUB Part Leader)

Santa Ana, CA 92707

Posted: 06/28/2023 Job Number: 37631

Job Description

  • Identify specific spot delivery conditions and customer requirements (e.g., appointments, equipment requirements, dock hours and etc.)
  • Plan one-time transportation routing methods to fulfill the customer requirements including transloading, pre-pull, and/or etc.
  • Source/negotiate with pre-qualified carriers to move irregular or urgent freight.
  • Manage the schedule of shipments and communicate with carriers for those specific freight.
  • Oversee transportation arrangements for customers during the shipments process.
  • Monitor and compare with the actual performances of the spot freight based on Key Performance Indicator
  • Discuss and deliver feedbacks to the carriers to improve operational efficiency and performance
  • Communicates/cooperates closely with counter partners within the organizations
  • Keep records of spot price and conditions (e.g., FSC, chassis, and other accessorial charges)
  • Collect proves of the delivery completion and associated costs for the spot freight arranged
  • Support the freight audit team with the costs and conditions of the specific spot freights arranged 
  • Performs innovative activities to increase the work efficiency and sales/profit from the management point of view
  • Monitor and tracking inbound shipments for Samsung Electronics America importing in the US.
  • Audit FBA, DEM/DET, operational accessory invoices based on contracts with customers/truckers and process in system for payment in a timely manner or stipulated credit terms.
  • Perform collection activity for AR payments and manage overdue/overdue invoices from customers within agreed terms
  • Produce weekly/monthly/quarterly reports with combining necessary data and report to customers and HQ.
  • Lead team members and manage overall work scope as a part leader
  • Manage Part end-to-end employee process with HR: recruiting, retaining, managing performance evaluations and compensation planning working closely with HR business partner (goal setting, promotions, succession planning and compensation planning)
  • Develop high-performing work teams to effectively meet the changing needs of the business by
  • Support motivating, organizing and encouraging teamwork within the workforce to ensure set productivity targets are met
  • Direct and manage daily operations to successfully deliver results. Especially customer service and finance activities as a part leader


  • Bachelor’s Degree required
  • Bilingual in English and Korean (Excellent Korean written and verbal communication skills required)
  • 8+ years of relevant experience in Load Planning, Regional or HUB Operations Management preferred
  • Strong understanding of international transportation especially ocean shipping and freight forwarding industry
  • Experience in establishing a transport plan that can optimize loading rate, transport time and logistics cost
  • Experience in leading a group of team members with effective leadership
  • Ability to manage within goals by considering in time, budget and business objectives
  • Use creative thinking and strategic problem-solving techniques
  • Effective oral and written communication
  • A good attitude and ability to work in a team setting
  • Advanced proficiency in MS Office Suite and other applications
  • Prioritization skill, able to shift focus to urgent issues while not falling behind on other duties
  • Ability to travel up to 10-20% in the US

Meet Your Recruiter

Maxwell McIlwaine

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