Crystal Equation
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Inbound Freight Forwarding Management (SL HUB Part Leader)
3 MacArthur Place Santa Ana, CA 92707 US
Posted: 06/28/2023
2023-06-28
2023-10-30
Job Number: 37631
Job Description
Responsibilities:
Requirements/Qualifications:
- Identify specific spot delivery conditions and customer requirements (e.g., appointments, equipment requirements, dock hours and etc.)
- Plan one-time transportation routing methods to fulfill the customer requirements including transloading, pre-pull, and/or etc.
- Source/negotiate with pre-qualified carriers to move irregular or urgent freight.
- Manage the schedule of shipments and communicate with carriers for those specific freight.
- Oversee transportation arrangements for customers during the shipments process.
- Monitor and compare with the actual performances of the spot freight based on Key Performance Indicator
- Discuss and deliver feedbacks to the carriers to improve operational efficiency and performance
- Communicates/cooperates closely with counter partners within the organizations
- Keep records of spot price and conditions (e.g., FSC, chassis, and other accessorial charges)
- Collect proves of the delivery completion and associated costs for the spot freight arranged
- Support the freight audit team with the costs and conditions of the specific spot freights arranged
- Performs innovative activities to increase the work efficiency and sales/profit from the management point of view
- Monitor and tracking inbound shipments for Samsung Electronics America importing in the US.
- Audit FBA, DEM/DET, operational accessory invoices based on contracts with customers/truckers and process in system for payment in a timely manner or stipulated credit terms.
- Perform collection activity for AR payments and manage overdue/overdue invoices from customers within agreed terms
- Produce weekly/monthly/quarterly reports with combining necessary data and report to customers and HQ.
- Lead team members and manage overall work scope as a part leader
- Manage Part end-to-end employee process with HR: recruiting, retaining, managing performance evaluations and compensation planning working closely with HR business partner (goal setting, promotions, succession planning and compensation planning)
- Develop high-performing work teams to effectively meet the changing needs of the business by
- Support motivating, organizing and encouraging teamwork within the workforce to ensure set productivity targets are met
- Direct and manage daily operations to successfully deliver results. Especially customer service and finance activities as a part leader
Requirements/Qualifications:
- Bachelor’s Degree required
- Bilingual in English and Korean (Excellent Korean written and verbal communication skills required)
- 8+ years of relevant experience in Load Planning, Regional or HUB Operations Management preferred
- Strong understanding of international transportation especially ocean shipping and freight forwarding industry
- Experience in establishing a transport plan that can optimize loading rate, transport time and logistics cost
- Experience in leading a group of team members with effective leadership
- Ability to manage within goals by considering in time, budget and business objectives
- Use creative thinking and strategic problem-solving techniques
- Effective oral and written communication
- A good attitude and ability to work in a team setting
- Advanced proficiency in MS Office Suite and other applications
- Prioritization skill, able to shift focus to urgent issues while not falling behind on other duties
- Ability to travel up to 10-20% in the US