Crystal Equation
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https://www.crystalequation.com
https://www.crystalequation.com
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Pay range is $36 - $43 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.
THE PROMISES WE MAKE:
At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey.
Business Analyst II
Summary:
The main function of a Integrity Measurement Operations (IMO) Analyst is to maintain the reliability of our quality measurement system and products by understanding and scoping reported issues, as well as managing onboarding of new clients to our systems. In addition, the IMO Analyst will be responsible for label fulfillment. This role will require technical skills to run scripts and reproduce issues in a sandbox environment.
Responsibilities:
Skills:
Integrity Measurement Operations (IMO) Analyst II
Posted: 10/20/2023
2023-10-20
2023-12-21
Job Number: 38196
Job Description
Pay range is $36 - $43 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.
THE PROMISES WE MAKE:
At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey.
Business Analyst II
Summary:
The main function of a Integrity Measurement Operations (IMO) Analyst is to maintain the reliability of our quality measurement system and products by understanding and scoping reported issues, as well as managing onboarding of new clients to our systems. In addition, the IMO Analyst will be responsible for label fulfillment. This role will require technical skills to run scripts and reproduce issues in a sandbox environment.
Responsibilities:
- Evaluate, onboard, and support new clients on quality measurement systems.
- Monitor and evaluate system reliability to identify issues
- Identify, reproduce, and scope system reliability issues based on client feedback.
- Setup, create, maintain, and use sandbox environments to reproduce reported issues and incoming support tickets.
- Provide insights and tooling suggestions to improve processes and products.
- Clearly articulate and communicate complex challenges.
- Ensure labels are fulfilled for metric reliability
Skills:
- Experience in QA testing, or similar technical skills
- Experience in using Command Line Interface (CLI)
- Excellent communication skills, verbal and written
- Experience working in fast-paced, cross functional, ambiguous environments.
- Team oriented with attention for detail, including tracking and managing multiple ongoing tasks simultaneously
- Systems reliability & analytics experience is a bonus.