Logistics Operator

Santa Fe Springs, CA 90670

Posted: 06/06/2024 Job Number: 39280

Job Description

Pay Rate: 20-25/hour 

Job Function/Description:
  • Receive and review shipping instructions from customer and ensure that all documents are accurate and complete.
  • Prepare shipping documents and other related paperwork, such as Arrival Notices and ISF information.
  • Monitor shipment status, including tracking and tracing, and report any delays to customer throughout the transit process.
  • Provide customers with updates on the status of their shipments.
  • Monitor shipments to ensure they are delivered on time and in compliance with regulations.
  • Manage relationships with selected drayage/trucking carriers/customs broker and make urgent communication in case of emergency.
  • Provide customer service, including responding to customer inquiries, and resolving customer complaints.
  • Keep records of all transactions of shipments, and maintain customer accounts.
  • Develop and implement strategies to optimize operational processes.
  • Collaborate with other departments to provide high quality customer service.

Skills and Specifications
  • 3+ years of Freight Forwarding operation or transportation/logistics-related relevant experience
  • Strong understanding of international transportation / freight forwarding industry
  • Bachelor’s Degree preferred, High school GED required
  • Ability to quickly grasp situations to make decisions to ensure problems are resolved and corrected
  • Ability to build trustworthy relationships with vendors/customers, and experience with vendor management
  • Ability to prioritize, ability to shift one’s focus to urgent issues while not falling behind on other duties
  • Proficient with Outlook, and Microsoft Office applications - PowerPoint, Word, especially Excel with v-lookups and pivot tables
  • Excellent problem-solving skills
  • Excellent presentation, communication, and organizational skills including effective written and verbal communications skills to communicate with various levels of the organization
  • TMS and WMS system experience preferred

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About Santa Fe Springs, CA

Discover exciting job opportunities in the vibrant region surrounding Santa Fe Springs, California! Located in Los Angeles County, this dynamic area offers a perfect blend of career growth and endless leisure options. With its proximity to iconic locations like Disneyland and Hollywood, along with a diverse culinary scene featuring authentic Mexican cuisine, Santa Fe Springs provides an unparalleled work-life balance. Immerse yourself in the rich cultural tapestry of the area by exploring renowned art galleries, theaters like the Whittier Center Theatre, and enjoying outdoor activities in the scenic Rio Hondo Park. Join us in Santa Fe Springs and embark on an exciting career journey filled with endless possibilities! Check out our latest job listings now.