Market Understanding Researcher V

Remote, CA 90001

Posted: 04/03/2024 Job Number: 38925

Job Description


UX Researcher V


Summary:

Our Research team is looking for a Market Understanding Researcher to shape the product vision and strategy for our company, impacting billions of users daily. The Market Understanding researcher will work closely with both other our researchers as well as XFN leadership to drive and deep insights that will improve users’ current and future experiences with our company and the social media landscape. To understand this broader ecosystem, they should be experienced in comparative market analysis, well-versed in business strategy, and able to leverage primary and secondary research and data.

The ideal candidate will have experience leveraging best-in-class market research and comparative landscape tools and methods to deepen understanding of user and product needs. They will thrive in an agile, fast-paced, collaborative environment, working closely with quantitative and qualitative researchers, as well as cross-functional product team partners to shape our users’ company experience.

Responsibilities:
  • Deep expertise partnering with various research-related modalities (e.g. quantitative, Business Intelligence, Behavioral Science) to tell a holistic and robust insights story
  • Deep understanding of business strategy and the ability to develop user insights that align with and support business goals
  • Passionate about solving key user problems through technology
  • Experience partnering with and influencing Product and Design teams to deliver actionable insights with business impact
  • Experience using market analysis and/or comparative landscape tools and methods
  • Experience operating in a fast-paced and sometimes ambiguous environment
  • Great synthesizer of complex user feedback and comparative market data, and can translate these into succinct and actionable insights
  • An extremely strong communicator, able to clearly and efficiently articulate data and insights to inform product decisions
  • Experience mentoring other researchers and cross-functional product partners and enjoys providing mentorship to others
  • Highly collaborative and able to work with multiple product disciplines from Engineering, Product Management and Data Science

Required Skills/Experience:
  • Bachelor’s degree with 7+ years of relevant experience, Master’s degree and 5+ years relevant experience, or a PhD with 2+ years of relevant experience
  • Relevant experience within market research, consumer insights/experience, business understanding, user experience, in an applied research setting and/or product research, strategy, and development
  • Experience with market analysis and/or comparative landscape tools, methods and working with 3rd party datasert
  • Experience with social media products and use cases
  • Interest in and experience executing hands-on, primary research and secondary research
  • Experience translating data and insights into strategic narratives

Preferred:
  • Experience helping strategize, launch and scale tech and consumer products.

 

Pay range is $84 - $89 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

THE PROMISES WE MAKE:

At Crystal Equation, we empower people and advance technology initiatives by building trust.  Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start.  We will serve to empower you along the way and provide the path for your professional journey.

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