Operations Associate II

Menlo Park, CA 94025

Posted: 05/01/2023 Job Number: 37361

Job Description

Pay range is $29 - $34 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.


At Crystal Equation, we empower people and advance technology initiatives by building trust.  Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start.  We will serve to empower you along the way and provide the path for your professional journey.


Operations Associate II


The main function of an operations associate is to support the operations manager in ensuring that different departments in the company are aligned. The Operations associate professional acts as direct support on company’s processes, improvements and internal or external initiatives.

  • Help demonstrate our commitment to security within the company
  • Understand the concepts of access controls and ability to uphold access management principles and commitments
  • Evaluate access requests and provision access to internal and external tools
  • Assess and recommend improvements to access management and enforcement tools
  • Help identify, organize, and remedy excessive permissions
  • Assist in maintaining standard operational procedures for provisioning access to sensitive data
  • Understand technical implementation details necessary to manage access to custom built tools
  • Understand the security policies and protections while being able to communicate them to audiences with varying technical knowledge
  • Assist with daily activities and functions of the team to maintain policy, compliance, and risk management commitments
  • Work, coordinate, and collaborate with a globally distributed team
  • Join an oncall rotation to field urgent and important requests
  • Provide Tier 1 support to 3rd party security, policy, risk, and compliance projects and programs

  • Available to work M-F 9AM - 5PM PST; possible weekend work requirement
  • Quality Review/quality Assurance experience
  • Passion for Information Security and how our company protects its many users
  • Basic knowledge of concepts related to Information Security
  • Experience with user provisioning and access management processes
  • Familiarity with Standard Operational Procedures (SOPs) - executing, contributing to, and creating them
  • Experience evaluating, prioritizing, and fulfilling operational requests with an eye on quality and efficiency
  • Understands automation and seeks opportunity to implement it where appropriate
  • Excellent communication skills
  • Demonstrated ability to work independently and effectively with individuals across various levels
  • Experience with assisting in collecting and analyzing data
  • Ability to collaborate within team and cross-functional partners

Meet Your Recruiter

Krista McIlwaine

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