Crystal Equation
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https://www.crystalequation.com
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Operations Program Manager III
Remote
Summary:
Our company is looking for an Operations Program Manager (contingent) to support Operations in the creation of rigor and structure around internal team operations. This role will serve as a ‘chief of staff’ to the Director of Operations - creating clarity and amplifying team goals, milestones and success to a diverse stakeholder audience.
Responsibilities:
Must Have Skills:
Nice to have Skills:
Pay range is $64 - $69 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.
THE PROMISES WE MAKE:
At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey.
Operations Program Manager III
9845 Willows Road Redmond, WA 98052 US
Posted: 06/10/2024
2024-06-10
2024-07-12
Job Number: 39288
Job Description
Operations Program Manager III
Remote
Summary:
Our company is looking for an Operations Program Manager (contingent) to support Operations in the creation of rigor and structure around internal team operations. This role will serve as a ‘chief of staff’ to the Director of Operations - creating clarity and amplifying team goals, milestones and success to a diverse stakeholder audience.
Responsibilities:
- Lead the design and execution of a continuous improvement campaign across our company.
- Facilitate the gathering of subject matter expert committees dedicated to determining project prioritization and solutioning.
- Act as a dedicated coordinator of regularly scheduled operations program management summits and meetings – bringing program managers together for professional development, information sharing, and ongoing problem-solving collaboration.
- Track the progress of initiatives and create artifacts that empower people at all levels to deliver on their promises and commitments (e.g., agendas, meeting notes and scheduled follow-ups).
- Act as an exceptional storyteller - creating report-outs that demonstrate the value and impact of successful continuous improvement initiatives in our company. Identify service failures and opportunities for improvement and partner with the director of operations to navigate.
- Develop business and technical requirements for operational tools and trackers as this work will be critical for tracking and reporting initiative outcomes (e.g., OKR Tools).
Must Have Skills:
- 8+ years of experience in program or project management with applicable industry certifications (e.g., PMP, Lean Six Sigma, SCRUM or Agile). Direct experience working in the technology industry is ideal but not required.
- Program management or Project Management
- Data and Reporting
Nice to have Skills:
- Communication/ Writing
- Ambiguous /Diligent
- Analytical thinking
Pay range is $64 - $69 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.
THE PROMISES WE MAKE:
At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey.
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