Operations Support Resource II

Northbrook, IL 60062

Posted: 01/29/2024 Job Number: 38593

Job Description

Pay range is $50 - $61 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.


At Crystal Equation, we empower people and advance technology initiatives by building trust.  Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start.  We will serve to empower you along the way and provide the path for your professional journey.


Operations Support Resource II

  • Project management of promotional and educational materials submitted by Marketing and Training departments for review through the MAP review process to ensure all projects are completed accurately, timely and in compliance with all related requirements.
  • Manage and track multiple projects through review process using an electronic submission platform.
  • Schedule and facilitate meetings.
  • Work closely with cross functional teams to conduct negotiation meetings.
  • Candidate must be able to manage multiple project components between several cross-functional areas.
  • Act as neutral facilitator in project negotiations, summarize team agreements and facilitate progress of projects.
  • Prioritize review material with MAP reviewers; communicate status of all projects to marketing via meeting agendas, meeting minute reporting, and calendaring tools.
  • Report the tracking of projects as well as inventory management of their respective products contained within promotional inventory.
  • Act as liaison between all functional areas with a high sense of customer collaboration directed to all partners within those functional areas to ensure all projects are completed.

  • Candidate will have minimum 5-7 yrs. direct experience in a Pharmaceutical/Medical materials routing and approval process for promotional and educational materials.
  • Experience with Veeva Promo Mats or other electronic workflow management systems is required.
  • Requires Project Management experience of multiple on-going projects.
  • Commercial print and fulfillment understanding is a plus.
  • Excellent Communication and Organizational skills is imperative.
  • Solid computer skills (Word, Excel, PowerPoint, Adobe etc.) .
  • Must be customer service focused.
  • Ability to work independently as well as part of a team to produce quality work under deadline pressure required.
  • Strong ability to multitask and respond flexibly to workflow requirements needed.

Meet Your Recruiter

Scott Brasel

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