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L&D Development Specialist III
Posted: 02/27/2026
Job Number: 41940
Job Description
L&D Development Specialist III
Remote
Summary:
This role as a Training Lead is responsible for enabling business leads and end-users to effectively utilize Workday business process modules and custom company solutions. This position requires a technical understanding of complex, business-specific Workday processes, as well as the ability to translate complex business processes into clear, engaging training experiences and materials.
Responsibilities:
- Develop a deep understanding of complex, business-specific Workday business processes and modules, including custom configurations, integrations and ongoing enhancements.
- Lead interactive, hands-on training, demos and enablement sessions for business leads and end-users across our company, focusing on Workday business process modules and custom company solutions.
- Design and create polished and easy-to-understand training materials, including quick reference guides, short-form instructional videos and step-by-step process documentation tailored to our business needs and a diverse set of audience groups.
- Translate complex business processes and adapt facilitation and content to suit diverse audience groups including Retail Operations.
- Customize HRIS/systems training as needed for domain-specific requirements.
- Partner with business owners, HR, technical teams and change management to proactively identify training needs and deliver solutions.
- Collaborate with large cross-functional teams and confidently surface conflicts, duplication risks, and readiness gaps early, providing options for resolution.
Required Qualifications:
- 7+ years experience in training, learning and development and/or instructional design.
- Experience facilitating Workday technical training sessions for business teams and end-users.
- Deep knowledge of Workday modules, with the ability to quickly learn and master custom company solutions.
- Exceptional communication and presentation skills.
Preferred Qualifications:
- Background in retail training, with understanding of retail business processes.
- Experience leveraging AI for training, learning and change management.
- Familiarity with our internal tools and knowledge management practices is a plus.
Pay range is $54 - $59 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.
THE PROMISES WE MAKE:
At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey.
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