Participant Recruiter- SMB

Menlo Park, CA 94025

Posted: 04/04/2019 Employment Type: Contract Industry: Other Area(s) Job Number: 24065
  • Gathering recruit specifications from researchers 
  • Identifying candidate pools to recruit from 
  • Screening participants by phone, email and survey 
  • Scheduling participants for research sessions 
  • Communicating with candidates about logistical details, collecting and consolidating users' product feedback, triaging test-related blockers, liaising with SMBs throughout the course of the test
  • Ensuring compensation is delivered and the Research Participation agreement is signed electronically or collected in person
  • Logging participants in a centralized database 
  • Work collaboratively with participant recruiting and research teams

Skills:
  • Participant recruiting preferred
  • Experience with using online collaborative document/spreadsheet tools 
  • Commitment to excellent customer service 
  • Thrive in a fast-paced, frequently changing environment 
  • Experience with scheduling and calendar management tools 
  • Ability to prioritize multiple assignments 
  • Flexible and able to quickly react to last minute changes 
  • Be proactive and self-directed with an ability to take direction 
  • Understand how to assimilate in a new group with a proven record of solid connections and successful relationships 
  • Strong work ethic 
  • Incredibly organized and detail-oriented 

Education:
  • B.S. or B.A. preferred
  • 2+ years of experience with research participant recruiting preferred
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