Partner Operations Lead
Posted: 09/01/2026
Job Number: 42724
Job Description
Partner Operations Lead
Remote
Summary
As part of our Event Partnerships investments, our company has access to many exclusive operational assets during event time that can be leveraged to drive business results (tickets, access, etc.). This role will be the central operator developing and executing the strategy and accompanying operational plan across all programs in partnership with cross-functional teams. This role reports to the Senior Lead of Event Partnership Activations.
Responsibilities
THE PROMISES WE MAKE:
At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey.
For more information regarding our Privacy Policy, please visit crystalequation.com/privacy.
Remote
Summary
As part of our Event Partnerships investments, our company has access to many exclusive operational assets during event time that can be leveraged to drive business results (tickets, access, etc.). This role will be the central operator developing and executing the strategy and accompanying operational plan across all programs in partnership with cross-functional teams. This role reports to the Senior Lead of Event Partnership Activations.
Responsibilities
- Strategic development of operational plan for FIFA Women’s World Cup 2027 and LA 28 Olympic & Paralympic Games, specifically. Refresh and drive an existing operational playbook and framework that local teams can use for other event partnerships (Live Nation, Art Basel, etc.).
- Responsible for overall operational planning (on the ground requirements) across all programs and activations, including working with the Executive office on any executive hospitality needs.
- Manage the allocation and delivery of all operational assets (Ticketing, accreditation, transportation, parking permits, accommodation, hospitality)
- Manage and execute a staff onsite operational plan, along with global safety and security, internal comms and other stakeholders
- Develop a contingency plan for workforce, guests, and athletes together with safety and security
- Work with our agency on ticketing and accreditation strategies (along with other operational areas of execution, including transportation), managing the internal elements and communication, and overseeing the agency deliverables.
- Partner with activations lead and other key stakeholders to deliver operationally secured onsite activations and maximize the usage of assets for business driving programs (i.e. tickets, access, etc.)
- Manage associated submissions and approvals with stakeholders
- Oversee operational staff members guiding them on execution of workstreams
- Lead internal operational communications (e.g weekly Taskforce meeting) to prioritize and cascade important information, develop the Games Time Operational Playbook and Executive Summaries and recommendations. As needed join other functional working groups and consult with other cross-functional teams.
- Required experience in both Olympic Games and FIFA World Cup
- Strong experience working with executives, board members or other high-touch / VIP individuals in a major event context.
- Excellent organization skills with a high level of attention to detail
- Proven ability to prioritize, multitask, adapt and pivot in a quick paced and flexible working environment
- Ability to work independently and take initiative, yet cross functionally collaborative
- Expert in sport with deep subject matter expertise and a network of existing relationships at both the IOC and FIFA.
- Leadership facing role, communicating and influencing other XFN leaders and regularly presenting to internal and external leadership
- Ability to travel regularly and work onsite at events
THE PROMISES WE MAKE:
At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey.
For more information regarding our Privacy Policy, please visit crystalequation.com/privacy.
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