Crystal Equation
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Pillar Operations Project Manager II
Remote
Summary:
As a Pillar Operations Project Manager, you’ll be responsible for overseeing the workflow, timelines, and delivery of external UXR and game evaluation projects. You’ll collaborate cross-functionally with the UXR Program Manager, internal content owners, and research vendors to ensure user research studies and related projects are delivered within the agreed scope, schedule, and cost. You’ll play a critical role in managing a portfolio of vendor research projects, and ensuring the smooth execution of research initiatives.
Responsibilities:
Experience:
Preferred Qualifications:
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Pay range is $42 - $47 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.
THE PROMISES WE MAKE:
At Crystal Equation, we empower people and advance technology initiatives by building trust. Â Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. Â We will serve to empower you along the way and provide the path for your professional journey.
For more information regarding our Privacy Policy, please visit crystalequation.com/privacy.
Pillar Operations Project Manager II
Posted: 04/08/2025
2025-04-08
2025-05-30
Job Number: 40533
Job Description
Pillar Operations Project Manager II
Remote
Summary:
As a Pillar Operations Project Manager, you’ll be responsible for overseeing the workflow, timelines, and delivery of external UXR and game evaluation projects. You’ll collaborate cross-functionally with the UXR Program Manager, internal content owners, and research vendors to ensure user research studies and related projects are delivered within the agreed scope, schedule, and cost. You’ll play a critical role in managing a portfolio of vendor research projects, and ensuring the smooth execution of research initiatives.
Responsibilities:
- Project Management: This role will focus on scheduling, monitoring, and managing external games user research studies. You’ll own the end-to-end coordination of vendor-led UXR projects, ensuring timely delivery of research findings and related status and progress reporting. Identify and report opportunities to improve operational efficiencies and improve process quality.
- Cross-Functional Collaboration: Collaborate with internal Developer Relations, Production, UXR teams, and UXR vendors, to ensure seamless communication and execution of UXR deliverables. Identify, communicate, and escalate issues related to priority and delivery. Adapt and to communicate changes in requirements and align delivery to milestone objectives.
- Reporting & Analysis: Regularly report on status and progress at the project and program levels. Track metrics, draft and issue satisfaction surveys; aggregate and report relevant data, other responsibilities as they may arise.
Experience:
- Minimum 5 years of experience in project management, preferably within the video game industry or in UXR project management.
- Bachelors or Masters in Project Management, Psychology, Sociology, related field, or equivalent experience.
Preferred Qualifications:
- Methodologies: Proficiency in agile, scrum, waterfall, and game development lifecycle (GDLC) management.
- UXR Experience: Exposure to UXR programs in gaming, with a strong understanding of how research informs game design and player experience preferred. Knowledge of the Game Development Lifecycle.
- Tools: Familiarity with project management tools (JIRA, Trello, Asana) and UXR reporting platforms.
- Gaming Experience: Familiarity with gaming trends, player behaviors, and design best practices. A passion for games is a plus, but not required.
- Experience with XFN collaboration at scale.
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Pay range is $42 - $47 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.
THE PROMISES WE MAKE:
At Crystal Equation, we empower people and advance technology initiatives by building trust. Â Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. Â We will serve to empower you along the way and provide the path for your professional journey.
For more information regarding our Privacy Policy, please visit crystalequation.com/privacy.