Product SPM (Community Partnerships)
Menlo Park, CA 94025
We are seeking an experienced partnerships manager who can work with a range of partners from community organizations, group leaders and non-profits to businesses and startups – and is obsessed with technology, social media and business strategy – to build a variety of engagement, collaboration and monetization product experiences for people to become part of meaningful communities.
The Community Partnerships team' s mission is to empower community leaders to start, grow and sustain meaningful communities around the world. The team serves community leaders to understand and address their needs in sustaining and strengthening their communities and is responsible for establishing and managing strategic relationships with these key partners.
This person will collect and synthesize product feedback from partners, translate this feedback into high-quality insights to inform product development across a variety of product teams, support early stage product testing and adoption amongst community leaders, and optimize new experiences and processes to ensure our partners are successful. You will be the voice of community leaders that ensures the products we build are grounded in our partners’ needs, stories, and goals for their communities.
You will work with some of the world’ s best organizations and community leaders as well as our world class product teams. In addition to those teams, you will work cross-functionally with the Policy, Legal, Marketing, PR and the Operations teams to influence, launch, support and scale products that help community leaders build economically sustainable practices. The ideal candidate will have a strong passion and curiosity for innovative social products and their potential for transforming communities. This position will be located in our office in Menlo Park.
Help drive community product strategy through strategic partnerships with community leaders - both individuals and organizations
Develop and drive partner strategy to support community building, across the family of apps, with a focus on Facebook Groups. This includes developing and executing strategy to ensure partner feedback informs product development of key features through tactics including alpha and beta testing.
Adapt quickly to product changes and limitations, and communicate these strategically to stakeholders
Track, analyze and communicate key quantitative metrics and business trends as they relate to partner relationships
Represent us in external meetings with influential community leaders
Maintain direct and active relationships with partners, including proactively resolving technical and policy issues and serving as an internal advocate
Work cross-functionally with product, engineering, business development, partnerships, policy, legal, marketing, and PR to launch products and partnerships
Passion for building communities and the power of people coming together
Relevant experience working with product, partnership, or technical experience in consumer technology companies
Experience defining, developing and leading projects
Experience collaborating and building relationships — with the ability to develop cross-functional working relationships at all levels of management
Understanding of the Platform and how its products could be leveraged to build community
Fluency in English
7+ years of work experience in a sales/business development/strategic partnerships or product/marketing role for a mobile, consumer technology company
Experience building communities using Facebook’ s family of apps
A strong passion and curiosity for innovative, mobile social products and their potential for transforming communities
• Excellent verbal and written communication skills, multi-tasking and interpersonal skills.
• Ability to work independently and manage one’ s time.
• Ability to collaborate with other business units and senior stakeholders
• Previous experience with computer applications, such as Microsoft Word, Excel and PowerPoint.
• Bachelor’ s Degree or equivalent in business, management, finance or economics related subject
• Previous experience in a decision making/strategic management role within a large organization