Crystal Equation
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https://www.crystalequation.com
https://www.crystalequation.com
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Project Manager V, Legal & Compliance Operations
770 Broadway, 8th Floor New York, NY 10003 US
Posted: 06/09/2025
2025-06-09
2025-07-18
Job Number: 40839
Job Description
Project Manager V, Legal & Compliance Operations
Onsite
Summary:
The Product & Regulatory Operations org is a vital part of our commitment to user and business safety on its platforms, delivering operations for emerging and critical priorities across our company and Global Operations and in close partnership with product/eng, legal and XFN stakeholders.
The Legal & Compliance team ensures our compliance and facilitates readiness for key legal and regulatory requirements. These critical obligations impact financial matters, the developer ecosystem, intellectual property, privacy matters, and global emerging regulations. This group creates processes to mitigate risks through increasingly efficient, scalable operations and use of cutting-edge technology.
As a Project Manager within our Legal & Compliance Operations team, you will be a strategic owner of core operational workflows. You will set and execute goals that strengthen automation, integrate AI-driven solutions, and enhance governance structures that support legal, regulatory, and enforcement programs. You will focus on driving operational maturity, efficiency, and resilience by empowering teams through scalable, self-serve tools and strategic planning.
This role requires a proactive, product-oriented mindset with a strong foundation in cross-functional leadership, strategic execution, and program governance. The ideal candidate thrives at the intersection of operations, technology, and compliance, and can communicate clearly across diverse technical and non-technical stakeholders.
Responsibilities:
Pay range is $75 - $80 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.
This position comes with full benefits, including medical, dental, vision, life, 401k and more!
THE PROMISES WE MAKE:
At Crystal Equation, we empower people and advance technology initiatives by building trust. Â Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. Â We will serve to empower you along the way and provide the path for your professional journey.
Onsite
Summary:
The Product & Regulatory Operations org is a vital part of our commitment to user and business safety on its platforms, delivering operations for emerging and critical priorities across our company and Global Operations and in close partnership with product/eng, legal and XFN stakeholders.
The Legal & Compliance team ensures our compliance and facilitates readiness for key legal and regulatory requirements. These critical obligations impact financial matters, the developer ecosystem, intellectual property, privacy matters, and global emerging regulations. This group creates processes to mitigate risks through increasingly efficient, scalable operations and use of cutting-edge technology.
As a Project Manager within our Legal & Compliance Operations team, you will be a strategic owner of core operational workflows. You will set and execute goals that strengthen automation, integrate AI-driven solutions, and enhance governance structures that support legal, regulatory, and enforcement programs. You will focus on driving operational maturity, efficiency, and resilience by empowering teams through scalable, self-serve tools and strategic planning.
This role requires a proactive, product-oriented mindset with a strong foundation in cross-functional leadership, strategic execution, and program governance. The ideal candidate thrives at the intersection of operations, technology, and compliance, and can communicate clearly across diverse technical and non-technical stakeholders.
Responsibilities:
- Define and execute strategy for core legal and compliance workflows, incorporating automation, AI, and process optimization to increase maturity and efficiencies, manage risks and reduce costs.
- Drive adoption of automation and AI across LCO by partnering with product, engineering and LCO LOBs to build and deploy low-code/no-code automation.
- Empower operations teams to build and manage self-serve workflows that reduce manual effort and increase scalability.
- Bring a product-centric mindset to operational challenges, evaluate technology opportunities—including AI/ML—for process innovation.
- Maintain strong documentation including but not limited to: program-wide project plan with a list of deliverables and timelines, program opportunity tracker, roadmaps, repository of action items and take-aways.
- Keep project and task owners accountable for timely execution; identify and mitigate risks before they become blockers, escalate issues in a timely manner.
- Drive execution of stand-alone projects various in size and complexity to accomplish program and team goals.
- Set and monitor key performance indicators (KPIs), track ROI, and drive continuous improvement based on operational data and strategic goals.
- Lead strategic planning cycles for operational programs, aligning roadmap milestones with company objectives and compliance obligations.
- Establish and maintain governance frameworks for operational readiness, program delivery, and cross-functional decision-making.
- Negotiate and communicate operational trade-offs, balancing regulatory, technical, and resourcing considerations to make strategic decisions.
- Proactively identify risks, roadblocks, and dependencies across legal, product, compliance, and engineering teams.
- Lead clear, concise communication with leadership and stakeholders, including business reviews, escalation management, and root cause analysis. Draft regular program-wide communications to increase awareness and drive engagement.
- 10+ years of relevant experience working in consulting, strategy, operations or equivalent program management experience or educational degree in project management, business, marketing, technology finance or operations
- Demonstrated experience implementing automation and AI-driven initiatives in order to improve operational efficiencies.
- Solid understanding of AI capabilities and their application in Operations.
- Effective critical thinking and experience leveraging data to anticipate and unblock problems and drive solutions
- Familiarity with Legal, Public Policy or Regulatory space (including operations, audit, control/safeguard management, etc.), baseline understanding of legal and regulatory risks in the tech industry
- Proven time-management and organizational skills, ability to navigate ambiguity and work independently with minimal guidance
- Experience working in a collaborative matrix environment with a diverse set of XFNs to drive execution across multiple partner groups.
- Experience resolving conflicts by finding win-win scenarios, identifying tradeoffs, and setting clear priorities
- Experience in controlling risk and setting priorities
- Ability to communicate effectively both verbally in written form, experience creating successful executive-level presentations
Pay range is $75 - $80 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.
This position comes with full benefits, including medical, dental, vision, life, 401k and more!
THE PROMISES WE MAKE:
At Crystal Equation, we empower people and advance technology initiatives by building trust. Â Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. Â We will serve to empower you along the way and provide the path for your professional journey.
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