Program Manager I

Seattle, WA 98109

Posted: 01/26/2024 Job Number: 38585

Job Description


Pay range is $36 - $41 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

THE PROMISES WE MAKE:

At Crystal Equation, we empower people and advance technology initiatives by building trust.  Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start.  We will serve to empower you along the way and provide the path for your professional journey.

 

Program Manager I


Summary:

The Program Manager (PM) will support the Quantified Wearability (QW) team in planning and executing high-volume human subjects research. The Quantified Wearability team is an applied research team whose research impacts stakeholders across our company. The PM will work with research engineers to define data collection projects, submit for internal/external approvals, coordinate project staffing and participant recruitment, and track project progress across multiple labs and sites. They will ensure that project activities and documentation meet company-defined Legal, Privacy and Ethical standards.

Primarily, this individual will be steady planning, preparing project materials, project coordination end-to-end from preparation through to execution. On small projects, the individual will be running data collection, which includes covering approvals and working with vendors.

The individual will be supporting team in human subjects research, working with the product team across our company. The individual will work on variation of projects when it comes to Reality Labs. The work environment and team culture is refreshing, there are opportunities to work on different projects, and there are weekly team meetings for project planning.

Responsibilities:
  • Interface with Research Engineers and UX Researchers to define and prepare data collection projects
  • Utilizing a study set up checklist and ensuring that all necessary approvals are obtained, including safety, Legal and Institutional Review Board (IRB) approvals
  • Develop and document study procedures and project or apparatus-specific training materials
  • Use internal purchasing tools to procure software and equipment. Coordinate with vendors and internal purchasing teams to track and push approvals
  • inventory of software and hardware across study sites and research personnel
  • Coordinate projects and equipment at study sites. Maintain multi-site tracking flow updated at least weekly, tracking which study rooms and equipment are in use for which projects
  • Interface with Facilities, IT and Network infrastructure teams to ensure that study spaces have appropriate network and space configurations for research project needs
  • Use a task tracking system to track approvals and project deliverables. Coordinate with research staff, vendors, and stakeholders for task updates. Own execution and communicate schedule adjustments clearly to stakeholders
  • Maintain a database of research participants and ensure that participant personally identifiable information (PII) is handled in strict compliance with data privacy standards
  • Request, and coordinate Research Assistant (RA) assignments, and research staffing across the research project portfolio
  • Assist the Quantified Wearability Team with study participant recruiting and scheduling, in-person data collection
  • As needed, prepare solicitation materials (following standards and policies), lead the dissemination of those materials, and coordinate activities with recruiting firms

Performance Measurement:
  • Completing tasks, staying in communication with manager and stakeholders

Must-Have Skills:
  • 2-4 years of experience
  • Experience with hardware, on research projects or clinical setting
  • Program management or project coordination experience
  • Experience utilizing Microsoft Office and/or Google Docs
  • Previous experience in human subjects research
  • Experience understanding and communicating technical information to non-experts
  • Experience coordinating and collaborating across multiple teams, managing shared resources

Nice-to-Have Skills:
  • Hardware, biometrics data collection
  • Experience with 3D scanning, optometric and/or Mocap technologies
  • Experience with quantitative data analysis and statistics
  • Ability to create clear presentations and reports suitable for different audiences

Soft Skills:
  • Excellent communication skills
  • Organizational and planning experience
  • Ability to learn new technologies quickly

Educational Requirements:
  • Bachelor’s degree in psychology, HCI, or a related field

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