Program Manager III
Posted: 08/31/2026
Job Number: 42714
Job Description
Program Manager III
Remote/Open to Onsite
Summary:
Drive adoption and change management for our transition to RainFocus as the events platform. Partner across marketing, events, and vendor teams to onboard users, build enablement, stand up a sustainable support model, and migrate off prior platforms.
Responsibilities:
Pay range is $66 - $71 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.
THE PROMISES WE MAKE:
At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey.
For more information regarding our Privacy Policy, please visit crystalequation.com/privacy.
Remote/Open to Onsite
Summary:
Drive adoption and change management for our transition to RainFocus as the events platform. Partner across marketing, events, and vendor teams to onboard users, build enablement, stand up a sustainable support model, and migrate off prior platforms.
Responsibilities:
- Own the change enablement plan for the RainFocus rollout: stakeholder mapping, adoption milestones, and a communications cadence across impacted marketing and events teams - Build and deliver enablement: training sessions, office hours, quick-start guides, and role-based documentation for event builders, admins, and requesters - Partner with cross-functional teams to lead the migration from prior event platforms (Splash, Cvent) to RainFocus, including workflow mapping and template and config parity - Serve as the primary point of contact between stakeholders and the RainFocus vendor team; triage enablement workstreams - Identify and track adoption and enablement KPIs (active users, event volume, time to launch, support ticket trends), using data to target improvements - Gather and prioritize feature requests and requirements; communicate tradeoffs, roadblocks, and status concisely to stakeholders and leadership - Capture and maintain a knowledge base of processes, runbooks, and FAQs to sustain the platform after transition
- Hands-on experience administering or enabling event management platforms, specifically
- Experience with Rainfocus
- Demonstrated experience leading tool adoption or platform migrations across cross-functional teams
- Experience defining and tracking metrics and running programs to improve operational performance
- Experience with Splast or Cvent
- Strong stakeholder communication, documentation, and training delivery skills
- Enablement/Change Management experience
- Training experience
- Marketing, specifically with events experience
- 5+ years of experience in change management, enablement, marketing or events operations, or program management
- BA/BS degree in Marketing or Communications, nice to have but not a requirement
Pay range is $66 - $71 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.
THE PROMISES WE MAKE:
At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey.
For more information regarding our Privacy Policy, please visit crystalequation.com/privacy.