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Crystal Equation
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Program Manager V, Product Experiences Operations
Onsite
Summary:
We believe that human potential is truly limitless. This belief drives us to create technology that helps break down any barrier that divides us. We imagine a world where physical distance doesn’t limit our ability to connect and collaborate with one another and neither do our devices. A world where technology expands what’s possible for all of us and ensures our friends and colleagues are always within reach.
At our company, we bring together the brightest cross-disciplinary minds in one place to deliver our mission: build tools that help people feel connected, anytime, anywhere.
The Product Experiences Program Manager will support the development, deployment, and operational management of high-impact demo and product experiences in our Burlingame, CA and London, UK Executive Briefing Centers. The Briefing Program connects our partners, prospects and customers to our vision for the world’s next computing platform, while strengthening trust and confidence in our company as a technology partner.
If you're passionate about driving innovation with immersive technologies and AI, building communities, and helping people build deeper and more meaningful connections, we'd love to talk. The right individual will be a passionate advocate for both our north star - build the world’s next computing platform, while growing momentum as the long-term market leader - as well as the product experience of our products.
Responsibilities:
Minimum Qualifications:
Preferred Qualifications:
Pay range is $84 - $110 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.
THE PROMISES WE MAKE:
At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey.
For more information regarding our Privacy Policy, please visit crystalequation.com/privacy.
Program Manager V, Product Experiences Operations
311 Airport Blvd Burlingame, CA 94010 US
Posted: 04/15/2025
2025-04-15
2025-05-18
Job Number: 40567
Job Description
Program Manager V, Product Experiences Operations
Onsite
Summary:
We believe that human potential is truly limitless. This belief drives us to create technology that helps break down any barrier that divides us. We imagine a world where physical distance doesn’t limit our ability to connect and collaborate with one another and neither do our devices. A world where technology expands what’s possible for all of us and ensures our friends and colleagues are always within reach.
At our company, we bring together the brightest cross-disciplinary minds in one place to deliver our mission: build tools that help people feel connected, anytime, anywhere.
The Product Experiences Program Manager will support the development, deployment, and operational management of high-impact demo and product experiences in our Burlingame, CA and London, UK Executive Briefing Centers. The Briefing Program connects our partners, prospects and customers to our vision for the world’s next computing platform, while strengthening trust and confidence in our company as a technology partner.
If you're passionate about driving innovation with immersive technologies and AI, building communities, and helping people build deeper and more meaningful connections, we'd love to talk. The right individual will be a passionate advocate for both our north star - build the world’s next computing platform, while growing momentum as the long-term market leader - as well as the product experience of our products.
Responsibilities:
- Support the deployment and ongoing management of new technology experiences/demos in the Executive Briefing Centers in Burlingame, CA and London, UK.
- Support general operation and performance of demos and experiences, including regular testing/troubleshooting, software updates, and experience onboarding/offboarding
- Manage and translate demo requirements and tech specs from internal cross-functional partners in order to best integrate and showcase experiences in the Executive Briefing Centers
- Support the identification, evaluation, and revision of briefing demo content library
- Prepare/write scripts for various demos and experiences; package up materials including best practices, training, and other documentation to enable demo teams.
- Help develop and maintain scalable technology solutions such as content and device management systems
- Partner with internal production and technology teams for device provisioning, configuration, and ongoing management
- Support delivery of customer demos in person at the Burlingame Executive Briefing Center, as needed
- Provide feedback on existing experiences, opportunities for experience improvement, and ongoing ideas for potential new experiences to be integrated.
Minimum Qualifications:
- 5+ years’ experience in project or program management, or equivalent
- Experience developing and delivering solution and product demos to customers and/or partners
- Experience creating scripts, key talking points, and other documentation to support demo or experience delivery
- Proven ability to manage software and hardware, troubleshoot technical issues independently and/or identify the path to solution
- Results driven mindset with a focus on measuring and improving program effectiveness
- Ability to prioritize tasks and manage deadlines amidst a fast-paced, ambiguous environment
- Comfort working across a geographically distributed team, including Bay Area and London
- Excellent communication and storytelling skills, plus a talent for collaborating with cross-functional teams on complex projects
Preferred Qualifications:
- Knowledge of XR technologies
- Experience with Hardware development process
Pay range is $84 - $110 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.
THE PROMISES WE MAKE:
At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey.
For more information regarding our Privacy Policy, please visit crystalequation.com/privacy.
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