Quantitative UX Researcher V

Remote, CA 94016

Posted: 05/02/2024 Job Number: 39098

Job Description


Quantitative UX Researcher V
Remote


Summary:

Come join a diverse and collaborative team of researchers who work directly on our  commerce destination. For this position, we are looking for individuals with a strong quantitative background to help us define product strategy, and improve the quality of our current experience. You will lead foundational work to understand our users and ecosystems to help us build innovative & differentiated buyer and seller experiences.

The right candidates will have done rigorous, creative, impactful primary research, and will be excellent communicators, passionate about empowering people with online social platforms, comfortable in a flat, fast-moving organization, excited to collaborate, and focused squarely on bringing compelling and relevant online experiences to as many people as possible around the world.

Responsibilities:
  • Work closely with cross-functional partners (product management, data science, analytics, business, design, engineering) to identify and prioritize knowledge gaps in our understanding of the commerce experience, and design research that uniquely contributes to solving for those knowledge gaps
  • Design and execute custom primary research using a wide variety of quantitative methods and interpret analysis through the lens of business impact, UX, HCI, and social science
  • Design research studies that drive tactical and strategic product decisions and address both user behavior and attitudes
  • Communicate results and illustrate suggestions in compelling and creative ways
  • Lead and deliver research share-outs to a cross-functional team to encourage empathy with and understanding of the commerce experience for different segments (specific markets, new or resurrected users, etc.), and identify clear opportunities to improve the experience
  • Collaborate closely with other researchers

Minimum Qualifications:
  • Master’s degree or Ph.D. in social science (e.g., Communication, Sociology, Political Science, Economics, Psychology), or in a quantitative field (e.g., Statistics, Informatics, Econometrics) with experience answering social questions
  • Knowledge in quantitative research methodologies (e.g., survey sampling and design, significance testing, regression modeling, experimental design, behavioral data analysis)
  • Experience in survey design
  • Experience executing hands-on, primary research
  • Experience in data manipulation and analysis using statistical tools (R/SAS/Stata, SQL/Hive)
  • Experience in asking, as well as answering questions for businesses

Preferred Qualifications:
  • 7+ years of experience conducting research in an organization or consulting environment, including working with key stakeholders to understand and clarify their people research needs, and communicating analyses to technical and non-technical audiences
  • 7+ years of experience applying multivariate statistical methods such as GLM, analysis of quasi-experimental research designs with non-equivalent groups (e.g., regression adjustment, matching, propensity score stratification), longitudinal analysis, classification, dimension reduction, clustering, hierarchical linear (random effects) modeling, etc., to people research problems in organizations
  • Experience conducting international/cross-cultural research, particularly in Emerging Markets
  • Comfortable leading cross-functional partners in international research and international research trips
  • Experience identifying and working with vendors on end-to-end research design on international research projects
  • Experience with SQL/Hive and/or Python/R and large datasets (> 1TB)

 

Pay range is $78 - $83 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

THE PROMISES WE MAKE:

At Crystal Equation, we empower people and advance technology initiatives by building trust.  Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start.  We will serve to empower you along the way and provide the path for your professional journey.

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