Regulatory Ops Manager
Posted: 05/27/2026
Job Number: 42344
Job Description
Regulatory Ops Manager
Remote
Summary
As a Regulatory Operations Manager, you will be responsible for short-term rental regulatory product and workflow launches for jurisdictions around the world. You will drive alignment with cross-functional teams on execution plans, manage Host retention, and triage ongoing internal and external inquiries related to regulations and regulatory products.
We are seeking an operator who is exceptionally effective, entrepreneurial, collaborative, and an excellent communicator. In this role, you will be the voice for the host experience, aligning strategy and execution across multiple internal stakeholders. You are both scrappy and polished, enabling you to move quickly while bringing stakeholders along. Your attention to detail, strong operational skills, and ability to manage multiple priorities will be crucial to your success.
Responsibilities
THE PROMISES WE MAKE:
At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey.
For more information regarding our Privacy Policy, please visit crystalequation.com/privacy.
Remote
Summary
As a Regulatory Operations Manager, you will be responsible for short-term rental regulatory product and workflow launches for jurisdictions around the world. You will drive alignment with cross-functional teams on execution plans, manage Host retention, and triage ongoing internal and external inquiries related to regulations and regulatory products.
We are seeking an operator who is exceptionally effective, entrepreneurial, collaborative, and an excellent communicator. In this role, you will be the voice for the host experience, aligning strategy and execution across multiple internal stakeholders. You are both scrappy and polished, enabling you to move quickly while bringing stakeholders along. Your attention to detail, strong operational skills, and ability to manage multiple priorities will be crucial to your success.
Responsibilities
- Lead the development of successful regulatory product and workflow launches, retention, and ongoing compliance management for jurisdictions around the world, in collaboration with Engineering, Data, Scaled Operations, and Customer Support.
- Serve as an expert on regulatory products and workflows for internal stakeholders, including but not limited to Public Policy, Legal, and Geo teams.
- Serve as the lead for your jurisdictions by creating an operational rhythm and managing cross-functional stakeholders, ensuring key initiatives are on track, and maintaining project documentation.
- Advocate for the host experience throughout the regulatory lifecycle
- Managing internal and external inquiries and escalations related to short-term rental regulatory products
- 5+ years of work experience in operations, product operations, program and/or project management in dynamic entrepreneurial and highly ambiguous environments.
- Alignment with company values and high ethical standards.
- Experience driving alignment with cross-functional teams, including engineering, legal, policy and business.
- Excellent organizational skills with high attention to detail and quality.
- Excellent written and verbal communication skills, excellent presentation skills.
- Hands-on approach of getting things done with a sense of urgency and quickly adapting priorities to unexpected changes to achieve project goals and objectives.
- Intellectually curious, open-minded self-starter who is comfortable with ambiguity and risk and excited to get their hands dirty.
THE PROMISES WE MAKE:
At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey.
For more information regarding our Privacy Policy, please visit crystalequation.com/privacy.
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