SDR Operations & Analytics Specialist
Posted: 08/25/2026
Job Number: 42691
Job Description
SDR Operations & Analytics Specialist
Remote
Summary:
We are hiring an SDR Operations & Analytics Specialist to support our global Sales Development Representative (SDR) team. This role owns the operational and analytical backbone of the SDR function: lead generation, enrichment, scoring, and routing, paired with the goal-setting and measurement frameworks that keep a globally distributed team accountable to performance. You'll also support the broader sales field team with business reviews, territory planning, and ad hoc analysis.
Our sales team will span 4-6 people across NAMER, LATAM, EMEA, and APAC. This role is highly cross-functional and requires someone equally comfortable building a lead scoring model, writing SQL, developing end-to-end agentic AI workflows and presenting results to sales leadership.
Responsibilities:
Pay range is $61 - $66 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.
THE PROMISES WE MAKE:
At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey.
For more information regarding our Privacy Policy, please visit crystalequation.com/privacy.
Remote
Summary:
We are hiring an SDR Operations & Analytics Specialist to support our global Sales Development Representative (SDR) team. This role owns the operational and analytical backbone of the SDR function: lead generation, enrichment, scoring, and routing, paired with the goal-setting and measurement frameworks that keep a globally distributed team accountable to performance. You'll also support the broader sales field team with business reviews, territory planning, and ad hoc analysis.
Our sales team will span 4-6 people across NAMER, LATAM, EMEA, and APAC. This role is highly cross-functional and requires someone equally comfortable building a lead scoring model, writing SQL, developing end-to-end agentic AI workflows and presenting results to sales leadership.
Responsibilities:
- Lead generation, enrichment & routing: Build and maintain the pipeline that sources, enriches, scores, and routes leads to the right SDR based on territory, segment, and priority.
- Goal setting & performance measurement: Define and track team goals across metrics including On Time Follow Up Rate, Lead Follow Up Time, Meeting Set Up Conversion, and New Supply Added.
- Reporting & analytics: Build dashboards and reports that give SDR leadership and the field sales team visibility into pipeline health and rep performance.
- Business reviews & territory planning: Support recurring business reviews and territory design/planning for the sales organization.
- Ad hoc analysis: Field analytical requests from the SDR and field sales teams, translating business questions into data-driven answers.
- CRM administration: Maintain lead and pipeline data integrity in Salesforce, including routing logic, scoring fields, and reporting views.
- 6+ years of experience supporting an SDR or BDR team in an operations, analytics, or sales operations capacity.
- Strong analytical skills, with demonstrated ability to design and build models (e.g., lead scoring, conversion, capacity planning, target setting).
- Proficiency in SQL for pulling and manipulating data independently.
- Hands-on Salesforce experience (or comparable CRM), including familiarity with lead routing and pipeline reporting.
- Familiarity with AI tools such as Claude, and comfort using them in day-to-day analytical or operational work.
- Understanding of the lead data tooling landscape across generation and enrichment (e.g., Clay) is strongly preferred.
- Strong written and verbal communication skills, with experience presenting to sales leadership and cross-functional stakeholders.
- Comfort operating across time zones and coordinating with a globally distributed team (NAMER, LATAM, EMEA, APAC).
Pay range is $61 - $66 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.
THE PROMISES WE MAKE:
At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey.
For more information regarding our Privacy Policy, please visit crystalequation.com/privacy.
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