Crystal Equation
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Solutions Live Program Manager II
Remote
Summary:
The Solutions Live Program Manager is tasked with the comprehensive, end-to-end management and execution of global training programs, prioritizing operational excellence, robust stakeholder engagement, scalability, and data-informed decision-making.
Responsibilities:
Required Qualifications:
Pay range is $43 - $48 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.
THE PROMISES WE MAKE:
At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey.
For more information regarding our Privacy Policy, please visit crystalequation.com/privacy.
Solutions Live Program Manager II
Remote Remote, CA 94025 US
Posted: 11/20/2025
2025-11-20
2026-01-05
Job Number: 41579
Job Description
Solutions Live Program Manager II
Remote
Summary:
The Solutions Live Program Manager is tasked with the comprehensive, end-to-end management and execution of global training programs, prioritizing operational excellence, robust stakeholder engagement, scalability, and data-informed decision-making.
Responsibilities:
- Program Governance and Prioritization: Administer the structured quarterly training intake process, ensuring strict alignment with overarching business priorities. Refine and standardize the request submission procedure, coordinate the global training calendar in collaboration with key stakeholders, and formally communicate all resultant outcomes (including final scheduling, deployment of alternative formats, or resolution status). Maintain the central calendar to proactively mitigate conflicts and publish definitive monthly schedules.
- Global Operational Support: Develop and manage a robust, multi-regional training schedule, ensuring comprehensive global coverage (including the APAC region) and due consideration for local time zones. Partner with training requestors (primarily Product Marketing Managers) to precisely define target audiences, administer the invitation plan, and accurately track attendance.
- Pre-Execution Preparation: Collaborate extensively with requestors to formally define learning objectives and draft professional, detailed session descriptions. Mandate the use of standardized content templates. Integrate and validate survey and attendance codes directly into all training materials. Create and deploy internal awareness campaigns. Coordinate and lead all necessary pre-session live execution preparatory meetings.
- Live Session Management: Execute seamless live streaming via designated platforms (Zoom/Workplace). Professionally facilitate the Question & Answer segments and provide instantaneous technical and logistical support throughout the session.
- Post-Execution Analysis and Follow-Up: Oversee the distribution of post-training surveys. Disseminate essential follow-up communications, including session recordings. Share consolidated survey results and qualitative feedback with relevant parties. Monitor and engage with post-session internal awareness posts. Analyze and report on livestream metrics and survey outcomes to formally inform future program iterations.
- Data Analytics and Continuous Improvement: Analyze and synthesize critical performance data (including attendance, engagement levels, and survey responses). Generate scheduled and ad-hoc reports detailing training impact and emerging trends. Utilize data-driven insights to rigorously fuel continuous improvement across the program and related processes.
Required Qualifications:
- Documented experience managing complex, global training and enablement programs
- demonstrated strong project management and organizational proficiencies
- exceptional communication, influencing, and stakeholder management skills
- advanced proficiency with virtual training platforms (e.g., Zoom, Workplace)
- proven capacity to operate effectively across multiple international regions and disparate time zones
- extensive experience in data analysis, comprehensive reporting, and leveraging data to strategically drive program direction
Pay range is $43 - $48 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.
THE PROMISES WE MAKE:
At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey.
For more information regarding our Privacy Policy, please visit crystalequation.com/privacy.