Systems Engineer - 4

San Francisco, CA 94103

Posted: 09/17/2019 Employment Type: Contract Industry: Systems Engineer Job Number: 25163

Job Title: Systems Engineer - 4


The ITX team is looking for a SaaS/Identity Engineer with expertise in Enterprise SaaS IT administration and automation, including developing tools to manage and automate both user provisioning/deprovisioning and Identity Access workflows. The application environment is a variety of SaaS and On Premise based applications used by  employees across multiple departments, including SaaS based SAML SSO and 2FA solutions (IaaS, MFA, SaaS).


Core Competencies
  • Administer, optimize and operate  G-Suite, Box, IDP,  and other large scale SaaS tools.
  • Help design, build, and manage user provisioning and automation systems as well as assist with the day to day high level Administration of various SaaS applications and tools.
  • Own the lifecycle responsibility for requirements gathering, architecting and designing, vetting, building, developing and managing complex automations and/or interactions between existing solutions.
  • Establish trust and strong relationships with senior leaders, operations managers, and professional staff across other organizational units as it pertains to SaaS automation and provisioning.
  • Manage multiple projects simultaneously.
  • Create accurate and clear technical architectural documentation; develop support processes and procedures; operational training and support hand-off to peers/organizational units.
  • Excellent analytical and problem-solving with an ability to decipher highly technical data.
  • Excellent decision triage with emphasis on detail and follow-up.


  • Hands on and in depth experience with the Administration of Enterprise SaaS solutions such as G-Suite, Box, Workday, Concur, Webex, including command line and Synchronization tools (such as Google Apps Manager and Google Apps Directory Sync).
  • Experience designing and configuring SAML SSO and other Identity Access Management related tools and systems.
  • Expert in one more scripting or developer languages such as Bash, Ruby, Python, PowerShell.
  • Thorough familiarity with writing to API interfaces for SaaS applications (SOAP/REST) for user provisioning and automation purposes.
  • Standards and Protocols: LDAP, RADIUS, HTTP(S), SFTP, SSH, SOAP, XML RPC, REST, JSON, YAML, SCIM.


Bonus Skills
  • Experience working with Commercial IAM/Role Management solutions.
  • Familiarity with undergoing IT/Financial Audit processes and workflows.
  • Have worked as the primary/super-admin for various SaaS systems including managing complex sharing/permissions schemes.
  • Experience with GraphQL



Experience level
  • BS in Computer Science or a closely related technical field.
  • Senior level industry experience in IT systems administration.
  • Enterprise Ecosystem Knowledge.

Krista Stillmunkes

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