Crystal Equation
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https://www.crystalequation.com
https://www.crystalequation.com
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Technical Community Manager III
Posted: 02/20/2025
2025-02-20
2025-04-16
Job Number: 40275
Job Description
Technical Community Manager III
Remote
Summary:
The main function of a technical community manager is to maintain and improve the overall health of the community, with a firm focus on providing technical and educational support.
Responsibilities:
Pay range is $36/hr - $41/hr per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.
THE PROMISES WE MAKE:
At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey.
For more information regarding our Privacy Policy, please visit crystalequation.com/privacy.
Remote
Summary:
The main function of a technical community manager is to maintain and improve the overall health of the community, with a firm focus on providing technical and educational support.
Responsibilities:
- Build relationships with creators and share knowledge in how to design and build compelling worlds and games through playtesting, feedback and open discussion
- Help to maintain and grow a healthy and engaged community, sharing important messages, answering questions, trouble-shooting problems, and moderating/managing potential conflict
- Providing technical and educational support to the creation community
- Working with the community to identify, triage, and report bugs and other issues
- Monitor and moderate community activity in all channels
- Work with events managers to promote community relations
- Opportunity to get involved in livestreams, online and real-life events
- Verbal and written communication skills, customer service and interpersonal skills.
- Strong experience in a community management role
- Strong experience in using typescript or other high level programming languages
- Experience with making 3D content
- Enthusiasm for UGC games and game development education
- Basic knowledge of media production, communication and dissemination techniques and methods
- Bachelor’s degree in computer science, communications, or related field preferred
- 5+ years
Pay range is $36/hr - $41/hr per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.
THE PROMISES WE MAKE:
At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey.
For more information regarding our Privacy Policy, please visit crystalequation.com/privacy.