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Posted: 05/21/2025 Job Number: 40755

Job Description

Technical Program Manager III
Remote

Summary:

The main function of a Technical Program Manager (Machine Capacity Planning and Budget Management) is to provide successful definition, implementation and delivery of complex programs that require cross-functional collaboration and interdependencies across a group of projects and/or related activities.

Responsibilities:

Deliver programs within the constraints of scope, quality, time and budget and under circumstances involving multiple moderate-probability, moderate-impact risk factors.
Program-level strategic planning, interaction with executive level management, complex issue resolution, excellent communications and team building skills.
Manage a group or groups of internal exempt and matrixed employees and contractors that serve on the project(s) to deliver systems and systems enhancements that meet specified requirements.
Oversight of project scope definition and management, requirements gathering and documentation, time estimating, project schedule development and tracking, project budget management, project status reporting, issue and risk management, contingency planning, customer interaction, and communications across multiple organizational levels.
Reduce and maintain the utilization of Memcache and FCI cache backed platforms . Implement efficiency measures, including cache size reduction, resource optimization, and data management improvements, leveraging existing initiatives. Monitor progress bi-weekly to avoid hard enforcement actions.
Monitor Regression and Mitigate associated Tasks - implement a system to track and manage open regression tasks across platforms, ensuring a 90% TAT resolution rate within two weeks. Develop a dashboard, improve metadata accuracy, and streamline communication channels, with bi-weekly reviews to monitor progress and accuracy.
Maximize adoption of Infra Cloud Unified Tooling, change management for monthly escalation, budget and capacity operations
Respond to Ad-Hoc Capacity Requests ( - Establish an intake mechanism for any resource, publish guidelines for communicating the new intake process

Skills:

Project estimating, project scheduling & tracking, customer interaction and management, implementation planning in large organizations
Proven people management and team building skills
Demonstrated ability to be flexible/ adaptable in exercising judgment in a changing environment and to manage competing priorities
Proven ability to learn business processes quickly and to work well with business partners at different levels within the organization
Strong ability to assess risk and apply management principles to technology applications/products and business functions
Experience delivering technology and business application solutions in a large-scale, multi-platform systems environment
Experience with software development lifecycle
High level knowledge if Cloud and ML infrastructure, basic understanding of Data Storage and Engineering infrastructure

Education/Experience:

Bachelor's degree in a technical field such as computer science, computer engineering or related field required. MBA or other related advanced degree preferred.
PMP or PMI certification

Pay range is $72 - $77 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

THE PROMISES WE MAKE:

At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey.

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Meet Your Recruiter

Krista McIlwaine

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About Menlo Park, CA

Ready to jumpstart your career in the vibrant heart of Menlo Park, California? Nestled in the bustling Silicon Valley, this dynamic region beckons with unparalleled growth opportunities and a thriving tech-centric environment. Unleash your potential in the epicenter of innovation, where companies like Facebook and Stanford University drive groundbreaking advancements. With the picturesque Stanford University, the iconic Menlo Park Caltrain station, and the bustling downtown area brimming with cafes and boutiques, this locale offers a blend of charm and modernity like no other. Explore career opportunities surrounded by the lush landscapes of nearby parks like Bedwell Bayfront Park or catch a game at the Stanford Stadium. Join us in discovering the endless possibilities that await in Menlo Park and unlock your career aspirations today!