Technical Project Manager I

San Francisco, CA 94105

Posted: 08/31/2023 Job Number: 37955

Job Description

Pay range is $46 - $53 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.


At Crystal Equation, we empower people and advance technology initiatives by building trust.  Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start.  We will serve to empower you along the way and provide the path for your professional journey.


Technical Project Manager I


The main function of a technical project manager is to plan, direct, or coordinate activities in such fields as information systems, systems analysis, and computer programming.

  • Provide users with technical support L2 for vendor team, provide a relief for bandwidth. Some billing related quires, devise related quires
  • Learn the Workplace product and our support tools
  • Support workplace quest and oculus work accounts for business. Answering through a ticketing systems. May need to screen share or video calls with customers need it. Might be presenting.
  • Investigate technical issues and bugs which customers send us via cases
  • Answer customers and create the right reproductions and tasks for engineering to fix problem
  • Other associated customer support work

  • Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills.
  • Basic ability to work independently and manage one’s time.
  • Basic knowledge of computer hardware and software.
  • Basic knowledge of business and management principles
  • Technical skills understanding to learn
  • SSO, identify providers and how do they work, rest API
  • in managing or supporting Mobile applications

  • Bachelor's degree or at least 3 years years experience working in the same industry

Meet Your Recruiter

Krista McIlwaine

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