Technical Project Manager II

New York, NY 10003

Posted: 05/11/2023 Job Number: 37414

Job Description

Pay range is $52 - $57 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.


At Crystal Equation, we empower people and advance technology initiatives by building trust.  Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start.  We will serve to empower you along the way and provide the path for your professional journey.


Technical Project Manager II

  • Build technical knowledge and expertise in various advertising products
  • Provide consultative guidance to sales teams and external clients on best practices and our product setups
  • Troubleshoot and prioritize technical advertising issues, and escalate to specialists when appropriate for further troubleshooting or de-bugging
  • Effectively communicate technical resolutions, workarounds, and product confusions to the sales and account team
  • Facilitate a high-end customer experience related to support for advertising bugs and ensure all support SLAs are met
  • Identify opportunities to optimize and automate workflows and support processes

Education & Skills:
  • BA/BS in Marketing, Computer Science, Engineering, or related degree
  • 2+ years of experience in the Digital Advertising and/or Technology industries
  • Experience with troubleshooting and ticket escalation
  • Experience translating technical concepts and solutions to non-technical audiences
  • Familiarity/Experience of using advertising technologies such as pixels, ad servers, auctions and delivery
  • Familiarity/Experience working with web technologies including, but not limited to: HTML, CSS, JavaScript, HTTP, Restful APIs
  • Familiarity with SQL
  • Advanced Spanish and/or Portuguese fluency; able to speak languages to LATAM stakeholders

Meet Your Recruiter

Krista McIlwaine

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