Tracking Staff/Sr. Staff Coordinator

Santa Ana, CA 92707

Posted: 05/17/2024 Job Number: 39182

Job Description

Pay Range: $22-28/hr

This job is basically related to ocean freights, which is a logistics service provider which manages from in-transit to delivery completion. The Operations Clerk will have a number of customer accounts assigned and perform administrative tasks to monitor its delivery progress from unloading from vessel to final delivery completion. Will perform administrative duties including monitoring cargo movement, diversion process, data entry, generating and validating reports and documents, active communication with related parties, answering phones, filing, emailing in terms of communication, and extra cost verification.

    1. Actively monitor shipment and verify delivery of all shipments.
    2. Data entry required upon delivery
    3. Use best efforts to keep related parties notified of all shipment problems and work to resolve the issues
    4. Promptly inform other party with respect to all problems associated with a shipment and/or customer dissatisfaction.
    5.  Actively communicate with shipping lines, truckers, freight receivers and internal related parties including supply chain planners.
a. Relevant experience in logistics (especially, ocean import) is a plus.
b. Excellent written and verbal communication skills.
c. Strong attention-to-detail, accuracy, problem-solving skills and Ability to accomplish tasks in a timely manner.
d. Computer skills: ability to understand and perform job tasks using computer programs, especially for MS Office Products (particularly excellent for Excel).
e. Excellent organizational skills.
f. Perform other duties as assigned.
g. BS or BA degree

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About Santa Ana, CA

Ready to take the next step in your career? Explore our job opportunities in the vibrant city of Santa Ana, California, where endless possibilities await. Nestled in Orange County, Santa Ana offers a delightful blend of diverse cultures, stunning art galleries like the Bowers Museum, theaters such as the Yost Theater, and mouthwatering cuisine at the 4th Street Market. Home to the professional sports teams like the Orange County Soccer Club, this city also boasts serene parks like Santiago Park for outdoor enthusiasts. Come be a part of a community brimming with charm and growth opportunities – your dream job could be just a click away.