Trust & Safety Contractor I

Menlo Park, CA 94025

Posted: 03/17/2023 Job Number: 37167

Job Description

Pay range is $20 - $24 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

At Crystal Equation, we empower people and advance technology initiatives by building trust.  Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start.  We will serve to empower you along the way and provide the path for your professional journey.

Trust & Safety Contractor I
  • Review content on WhatsApp against internal harm policies
  • Partner with internal teams in making the WhatsApp environment safe for users
  • Identify and review harms that may be present in video, image or text based messages
  • Escalate and resolve messages violating WhatsApp’s policies
  • Identify and escalate bugs, product issues or internal and external tooling/workflow issues

Candidate Requirements:
  • Knowledge and experience in Trust and Safety, specifically in reviewing profiles, and content, and in resolving issues that are flagged by users or a system
  • Comfortable reviewing objectionable content
  • Flexible and quick learner, able to adapt to a continuously evolving work environment
  • Demonstrate speed, agility and critical-thinking skills
  • Ability to ramp up quickly
  • Self-driven with attention to detail
  • Excellent communication skills; both verbal, and written
  • BA/BS degree or equivalent experience
  • 1 to 2 years working in a Trust and Safety Review role
  • Fluency in English

Meet Your Recruiter

Mischa Mohamed

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