UX Participant Recruiter PDU

Menlo Park, CA 94025

Posted: 05/15/2019 Employment Type: Contract Industry: Other Area(s), UX Researcher Job Number: 24376

Come join a diverse and collaborative research team where you will be responsible for recruiting research participants for user experience studies and guiding them through the process. Studies you will recruit for include onsite visits to the  Menlo Park, CA campus, remote studies via the web, and offsite studies in the U.S. and abroad. The recruiter will work closely with researchers to make sure all specifications are being met, and all participants are being properly documented. All work will happen from Menlo Park. Travel is not required. This is a contract  position.

Responsibilities
Gathering recruit specifications from researchers 
Identifying candidate pools to recruit from 
Screening participants by phone, email and survey 
Scheduling participants for research sessions 
Communicating with candidates about logistical details and guiding them through the research process 
Ensuring compensation is delivered and the Research Participation agreement is signed electronically or collected in person
Logging participants in a centralized database 
Work collaboratively with participant recruiting and research teams

Skills:

Requirements

2+ years of experience with research participant recruiting preferred

Preferred  experience handling sensitive data or privacy (banking, medical, government, ect.) 
Experience with using online collaborative document/spreadsheet tools 
Commitment to excellent customer service 
Thrive in a fast-paced, frequently changing environment 
Experience with scheduling and calendar management tools 
Ability to prioritize multiple assignments 
Flexible and able to quickly react to last minute changes 
Be proactive and self-directed with an ability to take direction 
Understand how to assimilate in a new group with a proven record of solid connections and successful relationships 
Strong work ethic 
Incredibly organized and detail-oriented 
 

Education:

Education B.S. or B.A. preferred
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