UX Researcher II

Menlo Park, CA 94025

Posted: 08/29/2019 Employment Type: Contract Industry: UX Researcher Job Number: 25060

Job Title: UX Researcher II

Duties:

We are looking for an experienced UX researcher with strong communication and people skills. Strong candidates will demonstrate a rigorous approach to UX research methods as well as have experience shipping consumer software and hardware. In particular, we value researchers with experience in standard generative and evaluative UX research methods, but who also have a history of taking a creative approach to answering new questions about humans’ interaction with each other and technology. While strong candidates will have experience working end-to-end (early user needs research to post-ship UX research), we are looking for researchers with strong front end, generative research skills, plus demonstrated capability in driving insights into actionable, measurable product UX goals. You will work with multi-disciplinary software teams to push the boundaries of what is possible in social virtual reality. Ultimately, your expertise and ingenuity in research must do more than just contribute to knowledge – you must also be skilled at driving measurable positive impact on the product and user experience. This position is based in Menlo Park, CA.

 

Skills:
  • Operationalize qualitative and/or quantitative research insights into actionable, measurable UX goals and ensure accountability to these UX goals across the development lifecycle 
  • Drive impact through a range of research approaches and tools, including internal and external literature review, qualitative methods (observation, contextual inquiry, interview), usability, experimentation, and quantitative research 
  • Create close partnerships with a variety of research and product stakeholders to ensure a full understanding of the product team needs and priorities 
  • Effectively communicate research findings and recommendations to stakeholders and leadership 
  • Oversee vendor research and partner with other researchers

 

Education:
  • MA/MS in Cognitive/Experimental/Social Psychology, Human-Computer Interaction, Anthropology, Human Factors, or a related field 
  • 4+ years of product research experience
  • Experience working across the full product lifecycle, from early generative research – to   ship – to in-market UX research
  • Experience in designing research to answer questions about the user experience 
  • 2+ years experience working as the primary investigator on a project

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