UX Researcher IV

Burlingame, CA 94010

Posted: 03/15/2023 Job Number: 37153

Job Description

Pay range is $72 - $78 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

At Crystal Equation, we empower people and advance technology initiatives by building trust.  Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start.  We will serve to empower you along the way and provide the path for your professional journey.

UX Researcher IV

Our VR Ecosystems UX Research team is designing the future of the Store; this requires us to deeply understand the needs and behaviors of our consumers by conducting research across the full product lifecycle. We use a variety of qualitative and quantitative methods to accomplish our goals, including surveys, focus groups, field studies, usability tests, and 1:1 interviews. We value a diverse range of perspectives and stem from many different backgrounds.

We’re looking for excellent communicators, who are comfortable doing research in a fast-moving environment, open-minded about learning new research methods, committed to high-quality and rigorous research, and focused on influencing the future.

Job Responsibilities:
  • Ability to work independently and autonomously
  • Collaborate closely with other researchers, designers, product managers & engineers to identify, define and deliver meaningful products into the world
  • Lead various research studies throughout all the phases of the product development cycle using a variety of methods
  • Communicate results and illustrate suggestions in compelling and creative ways
  • Contribute to product strategy, execution and go-to-market plans
  • Manage research vendors to help augment the work of the research team
Minimum Qualifications:
  • BA/BS in a relevant field with 5+ years of relevant experience or a Master’s degree in related field and 2+ years’ relevant experience, or PhD in related field and 1+ year relevant experience
  • Relevant experience within user experience, applied research setting and/or product research and development
  • Experience conducting In-Depth Interviews, Focus Groups, Concept Testing, and Usability Testing
  • Experience with data and utilizing numbers to define and support hypotheses
  • Experience with storytelling to get traction with various audiences
Preferred Qualifications:
  • MA/MS or PhD in a human behavior related field, such as Human-Computer Interaction, Human Factors, Psychology, Sociology, Information Science, Media Studies, Computer Science, or Economics

Meet Your Recruiter

Krista McIlwaine

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