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Menlo Park, CA 94025

Posted: 01/22/2021 Employment Type: Contract Industry: UX Researcher Job Number: 27923

Job Description

UX Researcher IV

RESPONSIBILITIES

Work closely with product teams to identify research questions and prioritize projects in short and long term
Conduct research using a wide variety of qualitative and some quantitative methods to create actionable insights across the product development lifecycle, including UX testing of early prototypes, such as usability, 1: 1 and group interviews, and surveys
Work closely with partner teams (product design, engineering, product management, analytics) to understand their goals
Proactively involve team in the research process
Synthesize insights in a compelling, creative, and actionable way that cuts to the chase of the underlying user issues
Effectively communicate with and present findings to a variety of audiences from product teams to executive leadership
Share best practices & new techniques with the broader UX Research team
Collaborate with other researchers on research methods and priorities

MINIMUM QUALIFICATIONS

Master’ s Degree (MA/MS in Cognitive/Experimental Psychology, Human-Computer Interaction, Anthropology, Cognitive Human Factors, or MBA) or 3+ years research experience in a related field
1+ years of conducting product UX research experience
Extensive experience with generative, iterative, and evaluative research methods
Experience with both qualitative and quantitative (e.g., survey design and analysis) research methods
Experience building meaningful cross-functional relationships
Effective communication skills with experience presenting to diverse audiences

PREFERRED QUALIFICATIONS

PhD/Masters in Cognitive/Experimental Psychology, Human-Computer Interaction, Anthropology, Cognitive Human Factors, or a related field
Experience combining qualitative and quantitative user data into cohesive insights
Experience planning UX research across the product lifecycle, from early generative to mid-cycle development, to in-market UX
Experience designing/researching intelligent assistive technologies
Experience in experimental design and familiarity with statistical software packages (SPSS, R, etc.)