UX Researcher IV

Menlo Park, CA 94025

Posted: 01/14/2019 Employment Type: Contract Industry: UX Researcher Job Number: 23505

Job Title: UX Researcher IV

Duties:

Our client is looking for a User Experience Researcher to help us better understand people' s experiences with and needs for ads, gleaning insights to drive product direction and strategy. For this position, we are looking for a seasoned researcher with broad skills in both qualitative and quantitative research methods. 

The right candidate will be an excellent communicator, knowledgeable about user experience design and research, comfortable in a flat, fast moving organization, excited to collaborate, and passionate about Instagram and understanding ad experiences. This position is based in our Menlo Park Office.

Responsibilities
  • Design and execute studies that address both user behavior and attitudes, using the right methodology for the right questions
  • Generate insights that shape how product teams think about medium and long-term product strategy
  • Conduct research using a wide variety of qualitative methods and quantitative methods
  • Work cross-functionally with design, product management, data science, engineering, marketing and content strategy
  • Communicate results and illustrate suggestions in compelling and creative ways

Skills:
  • 5+ years of Mixed Methods experience preferred (Quantitative is a must have)
  • Participate in cross functional discussions with leads and being an advocate for user insights for the design and development process
  • Working with stakeholders to scope and prioritize projects
  • Design and fielding surveys within the app
  • Managing ongoing qualitative research programs
  • Experience working with large-scale data in multi-method studies
  • Experience with survey design and bias correction
  • Knowledge of quantitative and qualitative research methods
  • Command of qualitative and user-centered design methods, from ethnographic to usability to survey design and analysis
  • Ability to ask, as well as answer, meaningful and impactful business questions
  • Experience communicating with internal stakeholders including but not limited to Product Managers, Designers, Product Marketers, and Engineers
  • Can work independently and prioritize time between multiple projects, and be flexible by adapting to changing schedules and different projects

 

Education: BA/BS degree in marketing, or a human behavior related field (HCI, Psychology, Social Science, Information Science, etc.) MA / PhD preferred. Experience in applied product research.

Krista Stillmunkes

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