UX Researcher

Menlo Park, CA 94025

Posted: 10/08/2019 Employment Type: Contract Industry: UX Researcher Job Number: 25330
  • Research user experience features in computer software and other applications.
  • Investigate ways to improve the end-user interaction with computer programs to increase satisfaction, brand loyalty, and overall use.
  • Create reports based on market trends and user surveys, analyze the information and report observations to the user experience manager.
  • Relay information and ideas to the user experience team and other designers to modify existing computer features and graphics.
  • Develop innovative solutions for existing user experience issues, create effective strategies to implement user experience changes, perform task analysis, troubleshoot remote applications, and execute prototype testing.
  • Work with other researchers and internal teams to form a cohesive user experience platform.
  • Conduct focus groups and gather survey results for future versions of the product or service.
  • Plan and coordinate field and crowdsourcing efforts. Interact with clients to determine requirements and set expectations.
  • Analyze and report on user data to inform design and deployment.
  • Create user scenarios and stories to coordinate with other teams.
  • Design and lead user focus groups and data collection.

Skills:

Need to have:
  • Usability studies (qualitative heavy)
  • Running concept validation (interviewing, focus groups, observational studies)

 

Nice to have:
  • Quantitative experience
  • Survery experience

Education: Bachelor' s Degree

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